Andy Ivey

Andy Ivey

End-to-End IT Service Management

Dallas/Fort Worth Area

Current
  • Owner at Andy Ivey, Independent Technology Consulting
Past
  • Queue Manager / Monitoring Administrator at Commercial Metals Company
  • Enterprise Systems Management Consultant at PepsiCo, Inc.
  • IT Generalist at Halff Associates, Inc.
Education
  • University of Pennsylvania - The Wharton School
  • Richland Community College
Connections
129 connections
Industry
Information Technology and Services
Websites

Andy Ivey’s Summary

Andy Ivey helps organizations mature their IT operations by documenting existing business processes, organizing support workflows, and leading tool and framework adoptions. His management-level technical skills are backed by hands-on experience, preeminent management training, and industry certification.

Andy Ivey’s Specialties:

* IT Service Management (ITSM)
* Enterprise Systems Management (ESM)
* Event & Response Management
* Service Monitoring & Control


Additional Information

Andy Ivey’s Websites:

Andy Ivey’s Interests:

Business Analysis Body of Knowledge (BABOK), The Open Group Architecture Framework (TOGAF), Turnaround Management, Microsoft Operations Framework (MOF), IT Infrastructure Library (ITIL), Control Objectives for Information and related Technolog.(COBIT), Resilience Engineering, The Deming System of Profound Knowledge, Human Factors, Industrial, & Organizational Psychology

Andy Ivey’s Groups:

2009, FPU Coordinator, Dave Ramsey's Financial Peace University,
2007, Graduate, Citizens Police Academy, Dallas Police Department,
2005-2006, Member-at-large, Board of Directors, Groundwork Dallas,
2005-2006, Secretary, Board of Directors, Dallas Homeowners League,

  •    Microsoft Operations Framework
  •    Wharton Business School Executive Education
  •    Richland College ThunderDucks
  •    Owning ITIL®

Andy Ivey’s Honors:

A+, i-Net+, Network+, Project+, Security+, and Server+ Certified Professional, Computing Technology Industry Association

Associate, Data Center University

CIW Associate, Certified Internet Web Professional Program

ITIL Foundation Certificate, Examination Institute for Information Science

Emergency Management Institute Certificate, Federal Emergency Management Agency

Microsoft Certified Professional, Systems Management Server, Microsoft Windows Server 2003, and Windows XP

Microsoft Certified Technology Specialist, System Center Operations Manager 2007, Configuration

Certified Novell Administrator, Novell, Inc.

SNIA Certified Professional, Storage Networking Industry Association

CWNP Wireless #, Certified Wireless Technology Specialist


Andy Ivey’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • reference requests
  • getting back in touch

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