Telecommunications Product Designer and Evangelist
Greater Boston Area
- Current
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- VP Strategic Development at Vicorp
- Co-Founder at Active Analysis
- Past
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- Director of Product at Junction Networks
- Co-Founder and Principal Architect at VxV Solutions
- Analyst at Opus Research
- Director Product at VoicInt Telecommunications GmbH
- VP Product at VOICE.TRUST AG
- Product Manager / Senior Sales Engineer at Genesys Telecommunications Labs
- Telecommunications Project Manager at The Hartford
- Sr. Technical Consultant / Product Manager at MCI
- Education
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- Mount Ida College
- Recommended
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13 people have recommended Avery - Connections
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326
connections
- Industry
- Telecommunications
- Websites
Avery Glasser’s Summary
Product architect and evangelist with over 13 years experience bringing communities of technology service providers and consumers together.
Avery Glasser’s Specialties:
Information Architecture, Community Generation, Research and Analysis, Product Management, Voice Application Design, Enterprise Network Architecture, Service Provider Architecture, Product Design, Managed Services, Contact Center Management
Avery Glasser’s Experience
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VP Strategic Development
Vicorp
(Public Company; 11-50 employees; VIC; Telecommunications industry)
November 2007 — Present (9 months)
Responsible for creating internal and external strategies for Vicorp, its partners and clients.
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Co-Founder
Active Analysis
(Partnership; 1-10 employees; Information Services industry)
January 2007 — Present (1 year 7 months)
ActiveAnalysis.net was created to foster conversation between analysts, consultants, researchers, vendors and end users in the emerging technology market.
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Director of Product
Junction Networks
(Privately Held; 1-10 employees; Telecommunications industry)
June 2007 — November 2007 (6 months)
Responsible for the design, positioning, marketing and execution of the Junction Networks product line.
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Co-Founder and Principal Architect
VxV Solutions
(Privately Held; 1-10 employees; Information Technology and Services industry)
August 2006 — July 2007 (1 year)
Co-Founded VxV Solutions to deliver advanced biometric based security for telephone and web applications. Designed and managed the commercial release of the vAuth Platform. Company advisor for all technology and product issues.
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Analyst
Opus Research
(Privately Held; 1-10 employees; Market Research industry)
June 2005 — October 2006 (1 year 5 months)
Specialist providing consulting, analytic and advisory services in the areas of contact center automation, voice self service, voice user interface design, managed services and network design. I still provide consulting and specialist services to Opus Research on a regular basis.
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Director Product
VoicInt Telecommunications GmbH
(Privately Held; 11-50 employees; Telecommunications industry)
November 2004 — May 2005 (7 months)
Defined, designed and delivered a web based voice application creation and provisioning tool.
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VP Product
VOICE.TRUST AG
(Public Company; 11-50 employees; Telecommunications industry)
February 2004 — November 2004 (10 months)
Brought in to re-design the product architecture to take advantage of new developments in enterprise contact centers.
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Product Manager / Senior Sales Engineer
Genesys Telecommunications Labs
(Public Company; 10,001 or more employees; ALA; Telecommunications industry)
June 2002 — February 2004 (1 year 9 months)
Initially responsible for the design and release of Genesys' first voice portal product (GVP) before taking an assignment to develop the voice portal and managed services line of business in Europe.
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Telecommunications Project Manager
The Hartford
(Public Company; 10,001 or more employees; HIG; Insurance industry)
June 1999 — June 2002 (3 years 1 month)
Brought in to re-design a division's voice self service strategy, including creating new applications, selecting/negotiating with new key vendors, building and managing the application development team and handling all aspects of project rollout.
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Sr. Technical Consultant / Product Manager
MCI
(Public Company; 10,001 or more employees; Telecommunications industry)
June 1994 — June 1999 (5 years 1 month)
Product Manager responsible for MCI's overall hosted IVR product line. Implemented new technologies, new features and supported the largest network IVR platform in North America.
Avery Glasser’s Education
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Mount Ida College
BLS, Liberal Studies, 1993 — 1994
Additional Information
Avery Glasser’s Websites:
Avery Glasser’s Interests:
New technology, security infrastructure, brewing, cooking, mixology
Avery Glasser’s Groups:
Mensa, Identity Gang, ANSI, OATH, VON Alumni
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Vicorp Development Community member
Avery Glasser’s Contact Settings
Interested In:
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
