Training and Workflow Facilitator at Eurocom Developments Ltd
Derby, United Kingdom
Training and Workflow Facilitator at Eurocom Developments Ltd
Derby, United Kingdom
I am a highly motivated and enthusiastic individual (IT consultant), specialising in Product Data Management, Training and Training Materials Development.
I generally use MS Office and Adobe Products like Robohelp to design training tools, and have been involved in the Product Change Control Process, Materials Development, Training and Support for small and large organisations.
I have the ability to work well with other in a team, am a good communicator and can work on own when required.
Training new users on in-house softwares
Problem Solving
Analysing in a technical and creative environment
Software Testing
Process / Workflow Writer
Communication
(Privately Held; Computer Games industry)
July 2007 — Present (2 years 5 months)
Games worked on:
Current Gen Game
Bond - Quantum of Solace [04/11/2008] Platform PS2
G-Force - [31/07/2009 ] Platform: PS2, PS3, Xbox 360, PC
Next Gen Game
Beijing 2008 [08/2008] Platform Xbox360, PS3 and PC
(Privately Held; 201-500 employees; Computer Games industry)
November 2004 — July 2007 (2 years 9 months)
To facilitate communication between the developer of a tool and its end-users.
To identify the pipeline and workflow of areas in the game using the tools provided.
Creation of user-guides and help systems for in-house developed tools.
Modification of documentation to reflect evolution of the tools.
Modification of documentation to ensure it meets the needs of the end-users.
Co-ordination of documentation and tool releases.
Documentation change control.
Creation of documentation standards, styles and formats to reinforce the Tools Team Brand.
User training to support the documentation.
Workflow Anaylist work the Games Team.
Problem Solving and User support of In-house Tools.
Games worked on:
Current Gen Game
Ice Age 2 - The Meltdown [14/03/2006] Platform: PS2, Xbox, GCN, Wii & PC
Next Gen Game
Pirates of the Caribbean: At World's End [05/2007] Platform Xbox360, PS3, PC
(Public Company; 1-10 employees; Computer Games industry)
April 2004 — July 2004 (4 months)
CPL UK Summer Qualifier - Oxford 2004
ESWC UK Qualifiers - Sheffield 2004
This Electronic Sports World Cup / CPL are competitions for gamers on PC and Play station. I was involved in assisting the Technical Manager, in the running of the competition, the reception, referring the matches, helping with the setup of the competition (networking and computer testing) and updating some of the Game Frontier website. At the end of May worked on the ESWC in Sheffield at Magna Arena (2 day event). This was the UK Qualifiers for the Final in France in July. In June worked on the CPL UK Qualifier for the Final in Dallas at of July (2 day event). In July went to the ESWC Final in France (5 day event) to work on the Game Frontier Stall.
(Oil & Energy industry)
April 2004 — July 2004 (4 months)
Responsible for providing high level process maps for NGT Procedures. Required to work with the specialists to identify processes being documented.
(Public Company; Oil & Energy industry)
January 2003 — February 2004 (1 year 2 months)
Responsible for providing training and material support for a new IT system in Fulcrums. Also, involved in the train the trainer, and facilitation of meetings as and when required. Responsible for 8 training manuals for the new role out this year.
Course development required communicating with the technical / engineers for the system to ensure that all the updates are included in the manuals. Worked closely with the business users to ensure that local working practices and issues were also included in the manuals.
(E-Learning industry)
April 2000 — December 2002 (2 years 9 months)
Providing various levels of training to the community, and businesses in Nottingham. Running an e-learning portal and workshop training to anyone that wants to improve there IT skills. Courses included are: Flash, Office 97/2000/XP, Windows 98/2000/XP, Internet Training, Input / Output Training etc. Bespoke Courses designed on request.
(Public Company; 10,001 or more employees; Aviation & Aerospace industry)
April 1997 — September 2002 (5 years 6 months)
Providing administration support to the Quality Dept. SAP Trainer for Cost Account Management. Working in the P/S module. Working with SDRC (Metaphase) Consultants and Rolls-Royce process leads to define processes, working practices & the phased implementation of PDM.
New Product Data Management System & on SAP R/3 CAM Training since 2000. Involved in all 8 releases of Metaphase and been heavily involved in the design, development, delivery and integration over the past 5 years. As part of the Integrated Programme Management Team (IPT)/PDM (Metaphase) training & development team, my responsibilities include, teaching trainers Metaphase (PDM) in conjunction with the RR Working Practises, configuration of the change management training materials. I moved to SAP R/3 Cost Account Management Training, which deals with the Programme Management side of Metaphase, & the Bookings Systems used to monitor Staff.
City & Guilds 7307 , City & Guilds 7307 Level 1 & 2 Teaching Certificate , 1999 — 2000
Accountancy , Studied a Degree in Accountancy (CIMA) , 1992 — 1995
BTEC , BTEC National Diploma in Business & Finance , 1990 — 1992
1985 — 1989
Institute of IT Training - Member
Metaphase basic Training from SDRC, Train the Trainer Ziff Davis, Avril Carlson, Training Cycle Programme (Training Needs Analysis, Design, Delivery and Evaluation). Customer Focus Course, Influencing Skills, SDI & One Small Step.