
Director of Conference Program Development & Membership Marketing
Washington D.C. Metro Area

Director of Conference Program Development & Membership Marketing
Washington D.C. Metro Area
* AMC Member Relations and Conference Program Director/Co-Chair with substantial association management experience. High caliber on providing member-oriented service. Strive to achieve goals in an exceptional level.
* Junior association management professional experienced in overseeing various association operations: membership marketing, advertising, financial services, conference program development, meeting planning, continuing education programs, database management, staff management, and software programs.
* Web Developer/Database Administrator; particularly interested in web development and design; always interested with database program development as well as close interaction with software and program developers.
* Currently working on achieving the Certified Association Executive (CAE) designation; highly proactive in professional development by networking and online education; possesses the interest in becoming an executive someday.
Member Relations, Membership Marketing, Advertising, Conference Program Development, Continuing Education Programs and Training, Volunteer Coordination, Meeting Planning and Logistics, Staff Management, Software and Program Development, Administrative Operations.
(Non-Profit Organization Management industry)
April 2008 — Present (1 year 9 months)
Selected from a competitive group of association professionals to provide management and administrative support for all aspects of the program development and implementation for the Society for the Social Work and Research’s annual conference. Coordinate with SSWR conference planning committee (CPC), president, other members of the board of directors, third-party meeting planner for all aspects of the programmatic aspect of the meeting. Monitor and coordinate annual planning schedule and calendar; reminding responsible parties, as necessary. Manage and administer online abstract submissions, acceptances and scheduling by interfacing with conference planning committee and third-party vendor and online system and database. This involves learning the system, considerable data entry, running and analyzing reports and using the system’s e-mail communication tool.
(Non-Profit Organization Management industry)
September 2005 — Present (4 years 4 months)
Appointed to lead all clients’ membership recruitment and retention initiatives. Develop membership marketing strategies and advertising plan to increase clients’ dues and advertising revenues. Manage all membership components including databases, websites, and hardcopy files. Serve as deputy to the Executive Director in the day-to-day office operations.
(Pharmaceuticals industry)
August 2004 — September 2005 (1 year 2 months)
Managed multiple membership and marketing programs and services. Led membership application processing including monthly financial batch reconciliation. Represented the Membership Department at the Annual Meeting.
(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)
August 2002 — August 2004 (2 years 1 month)
Designated to manage multiple continuing medical education programs of AAPA and other CME providers. Assisted in the membership application processing and CME logging forms. Served a first-line of contact for AAPA for membership inquiries.
(Retail industry)
October 2001 — January 2003 (1 year 4 months)
Appointed to lead the customer service department and supervised 10-15 employees. Managed the day-to-day frontline operations including sales floor organization, staffing, and customer service. Assisted in the implementation of company’s loss control program. Served as an assistant to the cash office in processing of daily sales and refund reports.
High School 1994 — 1998
professional networking, website design, automotive, outdoor and indoor sports (bowling, chess, billiards, tennis, golf, skating), television documentaries and shows (20/20, CSI, Law and Order, ESPN, and The Office), fashion and entertainment, music, internet surfing, online reading, domestic and international travel, home cooking, camping and parks, clubbing, and road trips.
American Society of Association Executives (ASAE) & The Center for Association Leadership
Asian-Pacific Islander Queers United for Action