Senior Program Manager at Al-Elm Information Security Company
Saudi Arabia
Senior Program Manager at Al-Elm Information Security Company
Saudi Arabia
Corporate Restructuring, Business Process Reengineering, Workflow Automation, Solution Architect, Web Strategy Development, Team Management, Program/Project Management, Operation Management
(Privately Held; Information Technology and Services industry)
December 2008 — Present (8 months)
(Construction industry)
November 2005 — December 2008 (3 years 2 months)
Develop the program for the group development to go along the vision and objectives set by the Board of Directors
Manage the group restructuring and development program including strategy definition, operating model design, ISO initiative, ERP selection and implementation and workflow automation
Lead the change management program, communicate strategic direction, and ensure proper alignment to company strategic goals and objectives
Coordinate between internal and external parties including financial advisors, supply chain advisors, HR advisors, IT and other consulting firms and ensure conformity and synergy among all programs and planned initiatives
Assist department managers with the development of their strategies and plans, and the development of learning and training programs to help meet business needs, and improve employee skills
(Partnership; 51-200 employees; Information Technology and Services industry)
January 2004 — November 2005 (1 year 11 months)
Managed the solution delivery department, client relationships, project managers, technical presales, and technical development staff
Led the development of internal strategic initiatives and department strategic plans bringing together the company goals and ambitions and the internal development programs
Managed the strategic business partnership development programs and supplier relationships
Acted as the liaison among the sales team, other internal teams, and external partners and suppliers to ensure proper project handling and client satisfaction throughout the complete project cycle
Provided client consultations and researched solution options to cope with business requirements, achieve business goals, and gave recommendations
(Privately Held; 11-50 employees; Information Technology and Services industry)
April 2003 — December 2003 (9 months)
Managed presales and service delivery departments of the Document Management solutions division
Led the engagement with clients to ensure proper delivery and positive client relation and satisfaction
Managed the complete project delivery cycle including client support, supplier management and partner relationship
Provided technical sales support and engaged in solution definition and development
Defined business development initiatives for the division and helped identify business opportunities and formulate competitive offerings
(Government Agency; 10,001 or more employees; Information Technology and Services industry)
September 1996 — April 2003 (6 years 8 months)
Created and led several committees to set operational standards and guidelines, quality assurance policies and procedures, and software development standards and approaches
Led and assisted project managers and business managers define, develop and deliver strategic and short term goals, plans and initiatives
Managed the overall integration program bringing together several standard ERP modules in use including finance, payroll & personnel, attendance, and warehouse, in addition to budgeting and workflow
Acted as the liaison among business users, the development unit, the security and infrastructure unit, and the strategic IT function
Led the development and implementation of several strategic initiatives related to the redesign, re-engineering, and restructuring of core business functions and support departments
Managed software development projects and actively participated in project activities throughout the whole conceptualization to realization project cycle
BE , Computer and Communications Engineering , September 1992 — June 1996
Web Strategies and Search Engine Optimization (SEO) Personal development and human capability improvement