Ady Howes

Current

Training Consultant at JaywingDMG

Past

Training Consultant at Prodant
Centre Manager at Learn Direct
ICT Trainer at NHS

Academy Trainer at Midland Mainline
Freelance Business Owner at Bizz Bait (Self-employed)
Trainer at Dixons Stores Group

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Recommended

7 people have recommended Ady

Connections

117 connections

Industry

Human Resources

Websites

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Ady Howes’s Summary

Ady Howes is an affiliate member of the Chartered Institute of Personnel and Development and has been involved in the field of training and development for many years. He was involved in setting up contact centres for a large UK retailer and the UK's first subscription free internet service. Since then he has worked with several organisations helping them to understand their learning needs, designing creative and engaging learning solutions, training delivery and helping organisations evaluate the impact of those solutions. His experience spans several industries, which include retail, travel, utilities, financial services, health and public service. Today, Ady's main work is within credit risk and call centre operations. Ady is competent in designing effective and creative learning solutions, which include classroom based, one to one coaching and customised e-Learning. Please feel free to clink on the links on his profile to find out more and contact Ady.

Ady Howes’s Experience

Training Consultant

JaywingDMG

(Privately Held; Marketing and Advertising industry)

October 2008 — Present (1 year 2 months)

JaywingDMG (member of Digital Marketing Group plc) announced the acquisition of Prodant Limited in October 2008. Within Jaywing my role is the same as within Prodant Ltd. As part of the team of Training Consultants I work with, we work with clients to establish the learning needs of their organisation to help them grow and develop. This has included induction training for newly hired staff, development training to help more tenured employees to develop and training programmes developed as part of a larger change programme.
Training Consultant

Prodant

(Privately Held; Professional Training & Coaching industry)

June 2006 — October 2008 (2 years 5 months)

Training Consultant with Nottingham based business consultancy Prodant Ltd. As part of this team he works as part of a team of Training Consultants working with clients to establish the learning needs of their organisation to help them grow, develop and build their business. This has included induction training for newly hired staff, development training to help more tenured employees to develop and training programmes developed as part of a larger change programme.
Centre Manager

Learn Direct

(Privately Held; 51-200 employees; E-Learning industry)

March 2006 — June 2006 (4 months)

- Centre Manager taking responsibility for a region of computer-based learning centres

- Responsible for the management of a team of tutors across multiple

- Responsible for the delivery of training to Small to Medium Sized Enterprises

- Responsible for the delivery of training to unemployed job seekers

- Input into the sales process for the organisation
ICT Trainer

NHS

(Public Company; 10,001 or more employees; E-Learning industry)

May 2005 — March 2006 (11 months)

- Working on a temporary contract delivering IT and communications skills training and coaching to staff involved in Primary Care (General Practice) to ECDL standard

- Issuing access cards under strict security regulations, required for accessing new national systems

- Training staff how to use the new role based access systems

- Delivering systems training to GP's, nurses and administration staff on new national NHS systems - For more information visit www.chooseandbook.nhs.uk

- Qualified ECDL assessment centre invigilator
Academy Trainer

Midland Mainline

(Privately Held; 201-500 employees; Leisure, Travel & Tourism industry)

January 2004 — October 2004 (10 months)

- Working with Midland Mainline, one of the UK’s most successful and reliable train operating companies

- Delivering training programmes to all frontline staff and managers, including company culture & values, Disability Awareness, Customer Service, Performance
Awareness and Company Induction programmes

- Liaising and working alongside frontline staff to ascertain training needs and keep in touch with field and “real” issues

- Liaising with business managers to conduct training needs analysis and pool experience to ensure training covers all areas.

- Working as part of a training team, designing new training solutions, delivering and updating existing modules.

- Responsible for all areas of training from TNA through to Evaluation
Freelance Business Owner
Bizz Bait (Self-employed)

(Self-Employed; Myself Only; Human Resources industry)

July 2003 — January 2004 (7 months)

Working under various contracts to Nottinghamshire Enterprises under the Learning and Skills council, I worked as a freelance trainer designing and delivering training programmes to Small to Medium sized enterprises. This included assisting organisations with training needs analysis to better understand the learning requirements of their organisations.
Trainer

Dixons Stores Group

(Public Company; 1001-5000 employees; Retail industry)

April 1998 — March 2003 (5 years )

Working as part of the HR team within the contact centre of Dixons Stores Group (DSG), this position involved working with the main stream brands of DSG. These include Dixons, Currys, PC World and The Link. Whilst working with DSG, there was also an opportunity for me to get involved in the launch and growth of the UK's first subscription free internet service, Freeserve. Designing and delivering training were my main responsibilities, but working with business unit managers and frontline staff in analysing training needs and evaluating training programmes also played a key role within this position. Training to frontline staff included Customer Service, Sales, Dealing with Change, Technical Training, Teamworking whilst management development training included Building and Developing Teams, Disciplinary and Grievance Handling, Managing a Team Through Change, Absence Management, Performance Management, Coaching and Training Skills.