Technical Support and System Administrator @ Arka S.r.L.
Turin Area, Italy
- Current
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- [Award] MVP Windows Desktop Experience at Microsoft
- Administrator at http://www.SysAdmin.it
- Technical Support at ARKA (Multilanguage Helpdesk)
- Past
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- On Site Support at ACS Service
- On field hardware support at Sipac S.pA.
- Education
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- Liceo Scientifico Marie Curie - Pinerolo
- MCITP: Enterprise Support Technician
- Microsoft Certified Desktop Technician
- Microsoft Certified Professional 70-271
- Microsoft Certified Professional 70-272
- Recommended
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3 people have recommended Adriano - Connections
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38
connections
- Industry
- Information Technology and Services
- Websites
Adriano Arrigo’s Summary
Computer engineer since 1989. Hardware technician first then Microsoft Operating System support.
Adriano Arrigo’s Specialties:
Education and computer training.
Adriano Arrigo’s Experience
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[Award] MVP Windows Desktop Experience
Microsoft
(Public Company; Computer Software industry)
January 2008 — Present (7 months)
https://mvp.support.microsoft.com/default.aspx/profile/adriano.arrigo
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Administrator
http://www.SysAdmin.it
(Non-Profit; 1-10 employees; Information Technology and Services industry)
December 2004 — Present (3 years 8 months)
Forum Administrator and moderator.
Sysadmin.it it's the leading Italian community for Sysadmin's.
http://www.microsoft.com/italy/windows/windowsvista/community/default.mspx
http://www.microsoft.com/italy/technet/community/default.mspx -
Technical Support
ARKA (Multilanguage Helpdesk)
(Privately Held; 51-200 employees; Information Technology and Services industry)
April 2000 — Present (8 years 4 months)
- Gestione hardware e software
- Gestione aggiornamento software
- Assegnazione diritti e manutenzione su risorse locali (rilevazione presenze, file server, stampanti)
- Manutenzione intranet
- Aggiornamento intranet
- Supporto tecnico al primo livello operatori sulle seguenti piattaforme:
>Networking
>Sistemi operativi Windows
>Novell
>Pacchetto Office
>AS400
>Mainframe
>Accesso remoto
>Applicazioni WEB
- Supporto agli operatori remoti
- Creazione manuali tecnici (Italiano/Inglese) per nuove applicazioni del cliente
- Test, verifica e implementazione soluzioni tecniche
- Education e training -
On Site Support
ACS Service
(Public Company; 51-200 employees; Information Technology and Services industry)
October 1998 — April 2000 (1 year 7 months)
On site support for La Stampa (Turin - Italy), Fiat Auto (Turin - Italy), GVS (Turin - Italy)
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On field hardware support
Sipac S.pA.
(Privately Held; 11-50 employees; Computer Hardware industry)
December 1989 — October 1998 (8 years 11 months)
Adriano Arrigo’s Education
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Liceo Scientifico Marie Curie - Pinerolo
1979 — 1983
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MCITP: Enterprise Support Technician
MCITP, 2008
Exam 70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support
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Microsoft Certified Desktop Technician
MCDST, 2007
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Microsoft Certified Professional 70-271
MCP, 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, 2007
Exam 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
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Microsoft Certified Professional 70-272
MCP, 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP OS, 2007
Additional Information
Adriano Arrigo’s Websites:
Adriano Arrigo’s Interests:
Computer, Music, Books, Movies
Adriano Arrigo’s Groups:
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Microsoft MVP member -
Microsoft MVP - Group member -
SysAdmin.it member
Adriano Arrigo’s Honors:
Microsoft MVP from 01 January 2008 [Windows Shell/User]
Adriano Arrigo’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
