Adriano Arrigo

Current

It Manager at ARKA Service Srl
[Award] MVP Windows Desktop Experience at Microsoft
Administrator at http://www.SysAdmin.it

Technical Support at ARKA (Multilanguage Helpdesk)
Consultant at IBM

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Past

On Site Support at ACS Service
On field hardware support at Sipac S.pA.

Education

Liceo Scientifico Marie Curie - Pinerolo
MCITP: Enterprise Support Technician
Microsoft Certified Desktop Technician

Microsoft Certified Professional 70-271
Microsoft Certified Professional 70-272

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2 more...

Recommended

2 people have recommended Adriano

Connections

62 connections

Industry

Information Technology and Services

Websites

Adriano Arrigo’s Summary

Computer engineer since 1989. Hardware technician first then Microsoft Operating System support.

Adriano Arrigo’s Specialties:

Education and computer training.

Adriano Arrigo’s Experience

It Manager

ARKA Service Srl

(Privately Held; Information Technology and Services industry)

January 2009 — Present (7 months)
[Award] MVP Windows Desktop Experience

Microsoft

(Public Company; Computer Software industry)

January 2008 — Present (1 year 7 months)

https://mvp.support.microsoft.com/default.aspx/profile/adriano.arrigo
Administrator

http://www.SysAdmin.it

(Non-Profit; 1-10 employees; Information Technology and Services industry)

December 2004 — Present (4 years 8 months)

Forum Administrator and moderator.
Sysadmin.it it's the leading Italian community for Sysadmin's.

http://www.microsoft.com/italy/windows/windowsvista/community/default.mspx

http://www.microsoft.com/italy/technet/community/default.mspx
Technical Support

ARKA (Multilanguage Helpdesk)

(Privately Held; 51-200 employees; Information Technology and Services industry)

April 2000 — Present (9 years 4 months)

- Gestione hardware e software
- Gestione aggiornamento software
- Assegnazione diritti e manutenzione su risorse locali (rilevazione presenze, file server, stampanti)
- Manutenzione intranet
- Aggiornamento intranet
- Supporto tecnico al primo livello operatori sulle seguenti piattaforme:

>Networking
>Sistemi operativi Windows
>Novell
>Pacchetto Office
>AS400
>Mainframe
>Accesso remoto
>Applicazioni WEB

- Supporto agli operatori remoti
- Creazione manuali tecnici (Italiano/Inglese) per nuove applicazioni del cliente
- Test, verifica e implementazione soluzioni tecniche
- Education e training
Consultant

IBM

(Information Technology and Services industry)

1998 — Present (11 years)
On Site Support

ACS Service

(Public Company; 51-200 employees; Information Technology and Services industry)

October 1998 — April 2000 (1 year 7 months)

On site support for La Stampa (Turin - Italy), Fiat Auto (Turin - Italy), GVS (Turin - Italy)
On field hardware support

Sipac S.pA.

(Privately Held; 11-50 employees; Computer Hardware industry)

December 1989 — October 1998 (8 years 11 months)

Adriano Arrigo’s Education

Liceo Scientifico Marie Curie - Pinerolo

1979 — 1983
MCITP: Enterprise Support Technician

MCITP , 2008

Exam 70-621 PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support
Microsoft Certified Desktop Technician

MCDST , 2007
Microsoft Certified Professional 70-271

MCP , 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System , 2007

Exam 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Microsoft Certified Professional 70-272

MCP , 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP OS , 2007