Adrian Miller

Current

• Project Support Coordinator at K12

Past

• Customer/Tech Support Specialist at K12
• Sr. SoftwareTester / Playtest Lead at EA Mythic
• QA Project Lead at Bethesda Softworks

• Associate Producer at DreamCatcher Interactive
• QA Project Lead at DreamCatcher Interactive
• QA Lead at Absolute Quality

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Connections

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Industry

E-Learning

Adrian Miller’s Experience

• Project Support Coordinator

  K12

  (Public Company; LRN; E-Learning industry)

  August 2009 — Present (5 months)

• Customer/Tech Support Specialist

  K12

  (Public Company; LRN; E-Learning industry)

  July 2008 — August 2009 (1 year 2 months)

  Provide excellent customer service and technical support to state specific Virtual Academy and Consumer families for our online portion of the curriculum.
  
  • Experienced in providing the quality Technical and Customer Support to our clients
  • Well versed with the K12 products which allow me to better assist our customers and clients
  • I am an exemplary performer that works efficiently and volunteers to take on extra assignments
  • Always meets or exceeds projected performance numbers

• Sr. SoftwareTester / Playtest Lead

  EA Mythic

  (Public Company; 5001-10,000 employees; ERTS; Computer Games industry)

  February 2007 — March 2008 (1 year 2 months)

  Title: Warhammer Online: Age of Reckoning (PC)

• QA Project Lead

  Bethesda Softworks

  (Privately Held; 51-200 employees; Computer Games industry)

  May 2006 — January 2007 (9 months)

  Title Lead: Star Trek: Legacy (Xbox 360, PC)

• Associate Producer

  DreamCatcher Interactive

  (Privately Held; Computer Games industry)

  October 2004 — March 2006 (1 year 6 months)

  Title: Dungeon Lords (PC)

• QA Project Lead

  DreamCatcher Interactive

  (Privately Held; Computer Games industry)

  November 2003 — March 2006 (2 years 5 months)

  At DreamCatcher on top of my normal QA Lead duties I was tasked with the job of restructuring the QA department. This involved implementing professional testing practices and training key testers as secondary or primary QA Leads. Training also involved certification training for the current generation of consoles at the time.
  
  Titles Lead: Dungeon Lords (PC), Painkiller (PC), Painkiller Battle out of Hell (PC), Painkiller Hellwars (Xbox), Obscure (Xbox, PS2), Etherlords II (PC), Omega Stone (Mac)

• QA Lead

  Absolute Quality

  (Privately Held; 51-200 employees; Computer Games industry)

  June 1999 — October 2003 (4 years 5 months)

  Titles Lead: Soldiers of Anarchy (PC), DS9: The Fallen (Mac, PC), Typing Tutor 12 (Mac, PC) Typing Tutor Jr. (Mac, PC)