Technical Support Specialist at Creative Automation
Greater Chicago Area
- Current
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- Technical Support Specialist at Creative Automation
- Past
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- Information Technology Manager at Sewer Equipment Company of America
- Consultant at Sauk Valley Computers
- PC/LAN Specialist at CGH Medical Center
- Computer Technician Manager at Essex Computers
- Service Manager at Ryan’s Amoco
- Administrative Staff at Illinois House of Representatives
- Education
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- Sauk Valley College
- Connections
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25
connections
- Industry
- Information Technology and Services
- Websites
Aden Shures’s Summary
Expert in design, development, programming, implementation, delivery and maintenance of cost-effective, high-performance technology solutions to meet challenging business demands. Experienced in all facets of project lifecycle development, from initial feasibility analysis and conceptual design through documentation, implementation, user training and enhancement. Excellent organizational, leadership, team building and project management qualifications. Current with emerging technologies providing comprehensive in-depth analysis and solutions.
Aden Shures’s Specialties:
Design, installation, and support of networks including physical topology, servers, and workstations. DNS, NAT, VPN, web hosting, web design, email services, and remote access. Hardware & software installation, troubleshooting, diagnosis and repair. User support including training, tech support, and helpdesk services. Documentation authoring, technical editing, and CD-ROM/DVD mastering.
Aden Shures’s Experience
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Technical Support Specialist
Creative Automation
(Privately Held; 201-500 employees; Information Technology and Services industry)
Currently holds this position
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Information Technology Manager
Sewer Equipment Company of America
(Privately Held; 51-200 employees; Machinery industry)
August 2002 — December 2003 (1 year 5 months)
Responsible for designing and implementing all computer operations for a mid-size manufacturing company. Completely revamped all current IT systems while greatly improving and expanding network capabilities and services. Upgrades included a new M2M ERP software implementation, new Windows 2000 servers & workstations, a long-distance 5 mile wireless microwave WAN, Cisco Internet T1 & point-to-point T1, Linux hardware firewall /gateway, Symantec corporate antivirus deployment, and Veritas NAS backup solution. Cost savings exceeded $100K by building and maintaining systems in-house, annual savings exceed $25K.
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Consultant
Sauk Valley Computers
(Privately Held; 1-10 employees; Information Technology and Services industry)
March 2000 — July 2002 (2 years 5 months)
Provided consulting services including installation, maintenance, troubleshooting, and repair of Intel based computer systems to the surrounding area of northwest Illinois. Clients ranged from individuals to large corporations. Work performed included installation and configuration of networks, Internet services, hardware, and software. Partnered with local phone companies and Internet service providers to provide end-user customer support.
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PC/LAN Specialist
CGH Medical Center
(Privately Held; 201-500 employees; Hospital & Health Care industry)
June 1999 — March 2000 (10 months)
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Computer Technician Manager
Essex Computers
(Privately Held; 11-50 employees; Information Technology and Services industry)
August 1997 — April 1999 (1 year 9 months)
Worked as head computer technician and supervisor of technician staff for the largest computer & Internet service provider of northwest Illinois. Supported all types of computer equipment and networks in addition to manufacturing custom computers. Provided services to businesses and individuals of a market area covering 29 cities and towns. Responsible for daily operations and supervision of technical staff; promoted to management within one year of hire.
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Service Manager
Ryan’s Amoco
(Privately Held; 1-10 employees; Automotive industry)
March 1992 — June 1997 (5 years 4 months)
Manager of an independently owned full service automotive service and repair facility. In addition to being the lead mechanic, responsible for all other aspects related to the operation of the facility. Upgraded the business from a paper based operation to a completely computerized system interfaced directly to suppliers. Performed service on all types of vehicles and achieved ASE Master Automotive Technician certifications.
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Administrative Staff
Illinois House of Representatives
(Government Agency; 501-1000 employees; Legislative Office industry)
September 1989 — August 1991 (2 years)
At the state capital, assisted top elected officials of state government with their legislative duties. Attended committees, meetings, and chamber sessions collecting and coordinating information. Recognized for outstanding work and dedication.
Aden Shures’s Education
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Sauk Valley College
AS , Information Technology , 2001 — 2002
- Activities and Societies:
- Dean's List
Aden Shures’s Contact Settings
Interested In:
- career opportunities
- expertise requests
- reference requests
- getting back in touch
