Andrew Austin

Current

• Strategist at Addison

Past

• Content and communications strategist at IBM Centers for Solution Innovation
• Content Director at Waters Design Associates
• Director, Customer Relations/Quality Assurance at Interactive Imaginations

• Various at Prodigy Services Company

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Education

• University of Michigan
• University of Rochester

Recommended

5 people have recommended Andrew

Connections

293 connections

Industry

Public Relations and Communications

Websites

• My Company

Andrew Austin’s Summary

I bring significant experience in content and communications strategy, as well as writing and editing for Web sites, interactive applications and traditional media, to my clients at Addison.

Before joining Addison in late July 2007, I spent seven years at IBM, where I served as the lead content and communications strategy consultant at the Centers for IBM Solution Innovation. In my final assignment, I spearheaded employee communications and culture change initiatives for the IBM CIO. For numerous other clients, both internal and external, I developed content strategies, crafted editorial content and supervised content professionals in a wide range of Web and interactive media projects.

Previously, I held senior content development, corporate communications and customer relations positions at various media and online enterprises, including a seven-year stint at Prodigy, the pioneering online service (and first on the Internet) launched by an IBM/Sears joint venture.

Andrew Austin’s Specialties:

Communications strategy, copywriting, editing, interactive media content strategy and development, corporate and internal communications

Andrew Austin’s Experience

• Strategist

  Addison

  (Privately Held; 51-200 employees; Public Relations and Communications industry)

  July 2007 — Present (2 years 1 month)

  Communications strategy consultant for a wide range of Fortune 500 clients, with particular focus on the financial services industry.

• Content and communications strategist

  IBM Centers for Solution Innovation

  (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

  May 2000 — July 2007 (7 years 3 months)

  Content and communications strategy consulting and editorial development for key internal and external clients at IBM's own interactive agency

• Content Director

  Waters Design Associates

  (Internet industry)

  1998 — 2000 (2 years)

• Director, Customer Relations/Quality Assurance

  Interactive Imaginations

  (Internet industry)

  1996 — 1997 (1 year)

• Various

  Prodigy Services Company

  (Internet industry)

  1989 — 1996 (7 years)

Andrew Austin’s Education

• University of Michigan

  B.A., High Distinction , Radio/TV/Film, Journalism , September 1975 — May 1977

  Activities and Societies:

  WCBN radio

• University of Rochester

  Transferred , English, psychology , September 1973 — May 1975

  Activities and Societies:

  Radio personality and director of public affairs programming at WRUR-FM

Additional Information

Andrew Austin’s Websites:

• My Company

Andrew Austin’s Groups:

International Association of Business Communicators (IABC), Out Professionals, CBST

•    The Greater IBM Connection: IBM's alumni program for past and present IBM employees
•    LinkEds & writers
•    University of Michigan Alumni
•    IBM co/ex workers independent group
•    International Association of Business Communicators (IABC)
•    Prodigy Alumni Group
•    e426

Andrew Austin’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch