
Manager, Test Engineering and Escalations at PlateSpin
Toronto, Canada Area

Manager, Test Engineering and Escalations at PlateSpin
Toronto, Canada Area
I am responsible for recruiting and maintaining a highly motivated and technical testing team. My core abilities are getting things done, being able to arrange all the pieces and deliver results in a way that is smart for the business.
At PlateSpin we test our products through the use of context driven testing. Meaning we use the right techniques and tools when it is the right time. I am continually developing my ability to find flaws in enterprise software and deliver facts to stakeholders. I am a student of the context driven school of testing under the tutelage of Michael Bolton and James Bach.
Testing Specialization
- Black box Testing
- Exploratory Testing
- Test Automation
- Mentoring/Coaching/Leadership
- Risk identification/management
- Process Improvement
Technology Specialization
- Virtualization - VMware ESX/GSX, Microsoft Virtual Server
- Blade and Grid Computing
- Autonomic computing
I have side interests in analysis of financial markets and risk management. I also dabble in neural networks, adaptive systems, emergent behavior, and cascading system failures.
(Privately Held; 51-200 employees; Computer Software industry)
March 2003 — Present (5 years 5 months)
Responsible for managing confidence and risk by testing our software and reporting to stakeholders. Areas of focus are shipping software, building teams and testing.
My major role is software test manager focusing on the human skill of testing. I take a tester-centric approach believing that testing should focus on people's ability to think about software.
I love philosophical discussions about testing. A goal for me is to bridge the gap (if only for my own understanding) between philosophy and business.
I love coaching people to be better testers and thinkers. It allows me to watch people learn and grow which really gives me a rush.
Escalations is like being an ER doctor or SWAT team. I lead 3 developers dealing with support and often with customers. If an issue can't be solved on the phone we do a "Differential Diagnosis" (reference from TV show House), get the situation under control and then fade into the background when it's all over.
Associations
- TASSQ (Toronto Association for Systems and Software Quality)
- Future Leaders (http://www.futureleaders.ca)
Conferences
- StarWest 2005 & StarEast 2006.
- WHET 3 2006 (Workshop on Exploratory Testing)
- Rapid Software Testing presented by Michael Bolton
- TWST 2 & 3 2006 & 2007(Toronto Workshop on Software Testing)
- CAST 2007 (Conference of the Association of Software Testing)
Workshop
- Problem Solving Leadership - 2007