
Product Manager at The Garland Company
Cleveland/Akron, Ohio Area

Product Manager at The Garland Company
Cleveland/Akron, Ohio Area
Multifaceted sales and marketing professional with international experience and a distinguished career marketing products B2B and B2C, driving specifications, managing projects and strengthening customer relationships. Creative and energetic emerging community leader thrives on quickly mastering new products and technologies. Able to build solid relationships with strategic partners as well as consensus across multiple organizational levels and amongst international teams.
Marketing, Sales, Product Management, Project Management, Community Relations, Sales Manager
(Privately Held; 51-200 employees; Hospitality industry)
September 2006 — August 2007 (1 year )
Directed membership-marketing efforts to achieve attraction and retention targets through direct mail, electronic, and event-based programs.
· Developed new marketing methods by leading Membership and Young Executive Committees.
· Communicated membership plans across all levels of the organization from the service staff, to the Board of Governors.
· Utilized CRM tools and databases to research and outline attraction and retention demographics, trends, budgets, and level program effectiveness.
· Added over 70 new members creating more than $126,000 in additional annual dues.
(Privately Held; 201-500 employees; Plastics industry)
October 2004 — September 2005 (1 year )
Manufacturer’s Representative
Increased brand awareness and product knowledge, facilitated new product development and managed projects from product specification to final installation.
· Made product presentations and built strong relationships with over 150 design firms in Northern Ohio and Western Pennsylvania.
· Collaborated with Utah-based support staff, manufacturing, shipping and sampling departments and executive team to manage a project’s quality, schedule and value.
· Specified over $2.5 million including a $1.5 million building façade, the company’s largest value for a single project.
(Privately Held; 201-500 employees; Furniture industry)
December 2002 — July 2004 (1 year 8 months)
Managed the distribution, specification, product knowledge and customer relationships with over 100 interior design firms and 20 furniture dealers throughout Northern Ohio
· Received corporate certification to demonstrate, train and recommend proper ergonomic tools and habits to customers in the home and office environments.
· Added or expanded local and national end user accounts including industry leaders like Progressive Insurance, Roadway, and The Cleveland Clinic while managing the dealer distribution channel to exceed regional sales plans and marketing budgets.
· President’s Club Winner (144% of plan for 2003)
(Public Company; 201-500 employees; Business Supplies and Equipment industry)
July 2001 — December 2002 (1 year 6 months)
Retained, expanded and serviced current accounts while earning business from new clients through territory management, prospecting and communicating with warehouse, manufacturer and service personnel.
· Recruited and trained new territory account representatives.
· Opened multiple location agreements as well as placed more than 300 machines at national accounts
· Winner’s Club 2003, 128% to plan first half 2002, Led sales team in “Zero Base Sales”
MBA , International Business Management , 2005 — 2007
Thesis: “Effective and Efficient Launch of New Respiratory Diagnostic Devices”
Thesis Internship: Diagnostic Hybrids, Athens, Ohio 8/06 – 1/07
Professor of Networking Mechanics, ESC Rouen, France 2006
Taught values of personal and professional networking to International MBA students
1997 — 2001
management training, new technology, home restoration, Improvisational Comedy, International Travel, photography, Foreign Languages, French, Wired Magazine, Harvard Business Review, Audible.com
20/30 Club, Cleveland Professional 2030 Club, The Cleveland Athletic Club, Cleveland Athletic Club, The Club at Key Center, Bridgebuilders. City Club New Leaders, Cleveland+, Forest Hills Home Owner Association, Connection Series, iCleveland, Bio Ohio, Cat-Strat
Governor Taft’s Trade Mission to Europe, (9/05) Attended mission events, Represented Ohio at the OMERIS booth at Biotechnica trade show in Germany
Cleveland Plus Marketing Alliance, (’06, ’07) Member of the Council of Regional Marketers and the Young Executive Ad-Hoc Committee, branded Northeast Ohio 10/06 - present
Inside Business Magazine “One to Watch,” (09/04) Article featuring one up-and-coming young professional in Northeast Ohio per month.
Cleveland Bridgebuilders’ “How to Handle the Media,” (’04) Learned skills to handle the press and communicate ideas in crisis and friendly situations
iCleveland iConnect internship workshop, (’03, ’04) Discussion Moderator, Community Leader
Cleveland.com/youngprofessionals, (’03) Website planning committee member
City Club New Leaders, (’03, ’04) Member
Cleveland.com’s Brain Gain, (’03, 04, ’07) Presenter and Attendee
Scrooge’s Night Out, (‘03, ’04, ’07) Ohio Canal Corridor Planning Committee Member