
Technology Consultant at Humana
Louisville, Kentucky Area

Technology Consultant at Humana
Louisville, Kentucky Area
Dependable, skilled individual with professional experience in the field of information technology services, server based computing, and computer networking technologies. Particular focus in the areas of project management, problem solving, planning, systems support, and end-user support.
Microsoft Windows Server, Citrix Virtualization Technologies (XenApp Server, Presentation Server, Access Gateway), budget planning, disaster recovery, project planning and implementation
(Public Company; 10,001 or more employees; HUM; Insurance industry)
June 2004 — Present (5 years 6 months)
Member of the Citrix Access Technologies team for Humana Inc.'s (Fortune 100) Technical Services group.
(Information Technology and Services industry)
2004 — 2009 (5 years )
(Public Company; 10,001 or more employees; ADP; Financial Services industry)
April 2001 — June 2004 (3 years 3 months)
Member of LAN and Client support team for ADP Retirement Services (Fortune 300).
(Public Company; 10,001 or more employees; ADP; Financial Services industry)
April 2000 — April 2001 (1 year 1 month)
Member of support/helpdesk team for ADP Retirement Services (Fortune 300).
(Non-Profit; 51-200 employees; Museums and Institutions industry)
September 1998 — April 2000 (1 year 8 months)
Managed Louisville Science Center's (ASTC Member) networked exhibit computer system. Provided help desk and administrative LAN support. Maintained organization's web site and servers.
(Non-Profit; 51-200 employees; Museums and Institutions industry)
August 1997 — September 1998 (1 year 2 months)
Scheduled volunteers to fill the daily needs and requirements of Louisville Science Center's staff and programs. Supervised adult and teen volunteers during their shifts. Recruited and trained new volunteers.
(Educational Institution; 11-50 employees; Education Management industry)
1995 — 1997 (2 years )
Taught English to students in grades 7, 9, and 11, with an average class size of twenty-eight. Subjects included: American Literature, Grammar, Creative Writing, and school-to-work (or "tech") English. Successfully completed the Indiana Beginning Teacher Internship Program (BTIP).
BS , English, Secondary Education, Speech Communications , 1990 — 1995
Playing guitar, horseback riding, cycling, running, reading, writing, tennis, camping,
- Masonic Fraternity
- Mallard Run Neighborhood Association (VP 2004; President 2004-06)
- Network and System Professionals Association (NaSPA), 2000 - 2004
- Ad2 Advertising Club (affiliate of the Advertising Club of Louisville), 1999-2000
- Kentucky Distance Learning Association (KyDLA), 1998 - 2000
- National Education Association, 1995-97
- Indiana State Teacher's Association, 1995-97
- Lanesville Education Association, 1995-97
- National Council of Teachers of English, 1992-1995
- Butler University Undergraduate Research Conference - Paper Published, 1994
- Who's Who Among American High School Students, 1990