
Senior Technology Manager
Washington D.C. Metro Area

Senior Technology Manager
Washington D.C. Metro Area
A distinguished Manager of Information Technology, Operations, and Security with diverse experience in multiple industry settings. Demonstrated success managing Software Design, Quality Assurance, Product Development, Security, Facilities, and Disaster Recovery teams. Well organized, results driven, and detail oriented individual with a proven ability to implement standards, procedures and process that improve the overall business function. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity while forming cohesive team environments. Exceptional communicator, focused on building strong, trust-based relationships.
• Information Technology Management
• Project Management
• Contract Negotiation
• Mergers / Divestitures
• Software Engineering
• Process Improvement
• Product Development
• Quality Assurance
• Site Security
• Personal Security
• Counter-Terrorism Operations
• Disaster Recovery Planning
(Government Agency; Government Administration industry)
July 2009 — Present (6 months)
• Responsible for the development and management of an automated quality assurance mechanism
• Develop process to help streamline the agency’s software development lifecycle.
• Manage a $4 million vendor contract.
• Standardize and streamline daily business processes which help the agency to more efficiently provide services to the American people.
(Public Company; LMT; Information Technology and Services industry)
April 2009 — July 2009 (4 months)
• Successfully managed financial aspects of a $10 million government contract.
• Restored relations and trust among complex government clients.
• Resurrected an under-performing work order to meet and exceed the client’s expectations.
• Introduced process, standards, and best practices which helped salvage a government task order.
(Public Company; CVG; Outsourcing/Offshoring industry)
April 2007 — March 2009 (2 years )
• Successfully managed technological aspects of a $30 million dollar divestiture and merger.
• Responsible for developing an overall site security and disaster recovery strategy for the Savannah complex.
• Maintained business and information security standards to pass SAS 70 and Sarbanes-Oxley audits.
• Managed all aspects of the company’s internal business systems.
• Reduced spending by $8 million through the consolidation of business processes and systems.
• Managed a global development team based in Virginia, California, and India.
(Non-Profit Organization Management industry)
January 2007 — March 2009 (2 years 3 months)
(Public Company; VRSN; Information Technology and Services industry)
August 2006 — April 2007 (9 months)
• Responsible for program management activities including: schedule, scope, and cost for a $56 million software project.
• Managed staffing ramp-up, conversion, and roll-off processes with multiple staffing firms and corporate HR.
• Conducted weekly project status meeting with both internal and external executive staffs.
• Authored a development handbook focused on driving quality through consistent and repeatable process which resulted in better communication, cleaner releases, and compliance with service level agreements.
(Government Agency; Military industry)
April 2006 — September 2006 (6 months)
• Counseled soldiers over 1,000 soldiers regarding their end-of-service options and obligations.
• Developed and conducted formal presentations for large groups of soldiers on a weekly basis.
• Implemented tools and process to help more effectively track and process departing soldiers.
(Government Agency; Military industry)
February 2006 — April 2006 (3 months)
• Responsible for the personnel files, reviews, and awards of over 150 soldiers.
• Conducted weekly personnel status meetings with the Battalion command staff.
• Implemented tools and process to help streamline Battalion in- and out-processing practices.
(Government Agency; Government Administration industry)
February 2004 — February 2006 (2 years 1 month)
• Responsible for assisting the platoon leader in the planning, and execution of counter-terrorism operations in central Iraq.
• Maintained inventory and control of weapons, vehicles, and other mission essential items valued at over $35M.
• Assisted in the development and implementation of a site security plan for a 15+ acre forward operating base.
• Scheduled and supervised staff to maintain security posts in a 24x7 combat environment.
(Information Technology and Services industry)
June 2000 — November 2003 (3 years 6 months)
• Successfully implemented e-commerce solutions for numerous small businesses.
• Assisted small businesses in developing strategies for the utilization of technology to reduce costs and increase revenue.
• Established end-to-end technology based business solutions for numerous small businesses.
• Provided 24x7 technical support to clients on a contractual basis.
BS , Business / Information Systems , 2008 — 2009
AAS , Computer Science , 2007 — 2008
Organizational development, open source projects, veterans rights lobbyist, military history, politics, continuing education, snowboarding, motocross, motorcycles
Veterans of Foreign Wars, Military Order of the Purple Heart, Savannah Young Executives Society
o (2008) Merit Promotion - Manager / Engineer
o (2008) Merit Promotion - Engineer
o (2007) THRIVE award for Systems Migration
o (2007) THRIVE award for Product Launch
o (2006) THRIVE award for Production Support
o (2006) THRIVE award for Crystal Development
o (2006) Army Award for Recruiting / Retention Excellance
o Several military decorations for Valor