Adam Acord

Current

Director of Information Systems at Watts Guerra Craft LLP

Past

User Support Specialist & Network Administrator at Watts Law Firm
Macintosh Specialist/Systems Programmer I at Texas A&M Univeristy-Corpus Christi

Education

Texas A&M University-Corpus Christi

Recommended

3 people have recommended Adam

Connections

125 connections

Industry

Information Technology and Services

Websites

Adam Acord’s Summary

Motivated Information Technology leader with a proven track record geared towards streamlined planning, operations, and implementations. Spearheaded multiple projects including wireless, VoIP and video to policies and budgeting to build and improve IT accessibility. Skill set encompasses IT management, business planning, staffing, project management, and new business development. Adept at structuring and negotiating profitable vendor relationships and strategic alliances. Excellent decision making, problem solving, leadership, presentation and team building abilities. Background includes various management positions including director of information technology, network administrator, system administrator, project manager, and an independent consultant.

Adam Acord’s Experience

Director of Information Systems

Watts Guerra Craft LLP

(Law Practice industry)

May 2003 — Present (6 years 7 months)

• Built IT division for multi-office statewide law firm.
• Manage budgeting and purchasing for IT spending.
• Manage departmental employees and contractors for IT projects and construction.
• Manage software licensing and maintenance agreements.
• Consolidate and streamlined server operation.
• Planned and implemented multiple major software rollouts.
• Planned and implemented replacement of all imaging systems.
• Managed and coordinated all communications implementations, contracts, and maintenance.
• Wrote policies for IT operation and security, and specifications for infrastructure design and implementation.
• Coordinated and implemented technical training materials and sessions for end users.
• Implemented helpdesk ticketing system for logging, tracking, and prioritization of support requests.
• Conducted audits of systems, communications resources, and projects in effort to increase efficiency.
User Support Specialist & Network Administrator

Watts Law Firm

(Partnership; 51-200 employees; Law Practice industry)

April 2001 — May 2003 (2 years 2 months)

• Engineered and implemented LAN & WAN networks to support integrated voice, video, and data.
• Managed implementation of centralized monitoring of facilities, networks, and systems with limited resources.
• Designed, managed, and implemented technical aspects of office construction.
• Implemented work order system for helpdesk.
• Trained employees in computing basics and for specific office productivity applications.
Macintosh Specialist/Systems Programmer I

Texas A&M Univeristy-Corpus Christi

(Educational Institution; Information Technology and Services industry)

September 1998 — April 2001 (2 years 8 months)

Provided on-site support to approximately one hundred faculty and staff. Support included hardware, software, and network troubleshooting. Recommended and procured hardware and software purchases for colleges and departments. Managed student employees trouble-shooting tickets and utilized work order/ticketing system to manage and prioritize requests from users.
Key Contributions:
• Chaired Macintosh Support Group comprised of all Macintosh Support personnel for the campus.
• Elected by peers to represent the division of Media and Computer Services on the Staff Advisory Council.
• Designed, implemented, and managed University’s computing test lab environment.
• Spearheaded wireless network research and design for the campus.

Adam Acord’s Education

Texas A&M University-Corpus Christi

BBA , Management Information Systems , 1997 — 2001

Additional Information

Adam Acord’s Websites:

Adam Acord’s Interests:

Family, Technology, Wine, Cooking, Art

Adam Acord’s Groups:

eOffice
Skype for Business
NetworkingPros
Apple Professionals
Google Group
CIO Forum
CXO (CEO, COO, CKO, CFO, CMO, CAO, CVO, CDO, CRO, CLO, CSO & CTO) Community
CIOs.com: Chief Information Officer Network
Computers, Freedom, and Privacy: Technology Policy '08
CIO Exchange
Austonio technology professionals
EVC Leaders - Practitioners of IT Economic Value Creation (Only for CIOs, IT & PMO Managers)