Abhishek Mittal

Current

• Consultant at Gallup

Past

• Business Development Consultant at Oracle Corporation

Education

• International Management Institute
• St. Xavier's College, Kolkata

Recommended

2 people have recommended Abhishek

Connections

177 connections

Industry

Management Consulting

Websites

• My Blog

Abhishek Mittal’s Summary

As a member of Gallup's Consulting group in India, Abhishek works extensively on Gallup’s Customer Engagement and Employee Engagement practices to leverage human performance to deliver business results. He is also an active contributor to Gallup’s ‘World Poll’ initiative and was involved in conceptualizing and executing opinion polls in India, Sri Lanka and Nepal.

Abhishek interacts extensively with his clients to understand their business challenges and designs studies to address these pain-points deploying Gallup solutions. Much of his experience is in the area of measurement and management of customer and employee engagement at the local level. He strongly believes that the employee-customer interaction is the “factory floor” in today’s organizations and has worked on managing these interactions using Gallup’s Human Sigma approach. Abhishek is adept at measuring the business impact of Gallup interventions and, based on such insights, advises clients on the right steps to affect the right business outcomes.

Prior to joining Gallup, Abhishek was with Oracle India Pvt. Ltd. as a member of its business development team for the Retail vertical for North America (May to October, 2006). Abhishek is an avid blogger and enjoys playing the guitar and piano. Abhishek holds a Post Graduate Diploma in Business Administration from the International Management Institute, New Delhi.

Abhishek Mittal’s Experience

• Consultant

  Gallup

  (Privately Held; 1001-5000 employees; Management Consulting industry)

  November 2005 — Present (2 years 11 months)

  • Conducting diagnostic interviews with key stakeholders of the client organization to develop an understanding of their business challenges/processes/systems
  • Working closely with Senior Consultants to conceptualize the design of the study to address these challenges
  • Developing structured questionnaires based on the knowledge from the diagnostic phase and industry research
  • Conducting root-cause analysis and synthesizing insights to formulate action plans at the local level as well as the enterprise level.
  • Analyze variance in performance and benchmarking
  • Developing a roadmap for the client organization and making data-driven recommendations to improve business performance and driving organic growth
  • Managing a team of data analysts and report specialists to ensure adherence to timelines and quality specifications
  • Working closely with the sales team to identify engagement opportunities and making pitch presentations

• Business Development Consultant

  Oracle Corporation

  (Public Company; 10,001 or more employees; Information Technology and Services industry)

  May 2005 — October 2005 (6 months)

  Role Summary: As a BDC for the ‘Retail – Small & Medium Enterprises’ vertical in North America, I interacted and built relationships with customers and handled the following responsibilities:
  
  • Developing an understanding of the prospects’ current IT infrastructure, IT/business challenges they face and their upcoming IT initiatives
  • Generating interest in Oracle’s offerings by educating the customer about Oracle’s value proposition
  • Positioning potential solutions that could align the IT strategy with the overall business objectives
  • Engaging the technical solution specialists to discover the possible solutions by probing further into the prospect’s problems and, thus, position the right solution
  • Building strong relationships in the accounts handled for repeat business

Abhishek Mittal’s Education

• International Management Institute

  MBA, 2003 — 2005

• St. Xavier's College, Kolkata

  B.Com (Honours), Business Studies, Economics, Accountancy, Business Mathematics, 2000 — 2003

Additional Information

Abhishek Mittal’s Websites:

• My Blog

Abhishek Mittal’s Interests:

Playing guitar and keyboards; photography

Abhishek Mittal’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch