Manager, Organizational Effectiveness
Greater Chicago Area
Manager, Organizational Effectiveness
Greater Chicago Area
* Authored winning submission for 2004 Richard H. Driehaus Foundation Public Innovator Award for e-Governance.
* Directed federally funded $1.65M ICT and Digital Inclusion projects.
* Managed resource development team that raised $47M in new funds.
* Recognized expert in human services programming and outcome based planning.
*Coordinated scheduling and completion of 3500 occupational assessments through volunteer network in Illinois tri-county area.
* CRM for $.33 million in steel related industry accounts for Fortune 500 company
Bright, dynamic, enterprising, innovative, goal oriented & engaging senior public service administrator. Master trainer w/superior communication (writing/editing) skills, strategic thinker and proficient planner. Trust inspiring, highly effective problem solver and resourceful team player. Extensive experience in nonprofit sector, i.e. municipal corporations, fbos/cbos, educational institutions, government departments, human service agencies, unions, & professional/volunteer organizations.
Strategic planning, resourcing & evaluation, market development and internal/external communications, diplomacy, technical writing, capacity building, training and partnership development, grantsmanship, project management, nontraditonal forms of education.
(Government Agency; Government Administration industry)
August 2009 — Present (5 months)
Responsible for marketing communications for Division of Organizational Effectiveness.
(Government Agency; 201-500 employees; Government Administration industry)
November 2005 — August 2009 (3 years 10 months)
Project management/support for multi-year federally funded technology initiatives valued at $1.65 million.Consult w/endusers, management, vendors & technicians to initiate,plan,execute,control & evaluate projects. Control project operating fund budgets/expenditures. Logically identify strengths&weaknesses of alternative solutions/approaches to problems. Develop corrective action plans. Expertise in project management discipline & techniques, familiarity w/traditional project/product dev. cycle methodologies & processes,understands dependencies & impacts w/other projects;excellent time management skills, flexible self starter, performs independently,execution-oriented; follow tight deadlines, organize & prioritize work; strong verbal/written communication skills, ability to present complex information in a clear, concise fashion; strong skills/experience in creating project documentation; lead & motivate cross-functional teams.(Formerly Sr. Mgr Mkt & Outreach/Special Assistant to CIO),
(Government Agency; 201-500 employees; Government Administration industry)
March 2003 — November 2005 (2 years 9 months)
Responsible for special initiatives/projects related to the promotion of digital literacy for public housing residents and agency staff. Required to develop marketing communication materials, e.g. direct mail campaigns, posters, pamphlets, event launches, brochures, newsletters, flyers, cable television interviews, multimedia training materials/manuals, competitive award submissions, and evaluation reports. Conducted community needs assessments, site/program planning activities, technology inventories and audits.
(Government Agency; 201-500 employees; Government Administration industry)
December 1997 — March 2003 (5 years 4 months)
Achieved 76% success rate towards securing goal of $50 million in new resources. Personally responsible for raising $4.5 million in combined public/private resources. Supervised senior development team responsible for the researching, writing, and submitting grant and foundation proposals for new external resources. Developed program designs, modifications, job descriptions, budgets and timelines to qualify for available funding. Researched literature from various funding sources and determined feasibility and strategies for potential applications, coordinated with appropriate internal staff, community stakeholders, governmental agencies, foundations, corporate, private and not for profit organizations on development of grant applications, coordinated related special events. Promoted from Senior Grant Developer, Department of Grant Administration (1997-2000).
(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)
1994 — 1996 (2 years )
Served as program administrator for city and state funded ATODA prevention programs targeted to six (6) Chicago community areas for CDPH Prevention Service Area 5. Supervised staff of prevention specialists; facilitated staff and program development, established interagency service agreements and work plans; monitored, evaluated and communicated program performance, provided state and local funder reports and ensured regulatory and contractual compliance for awards. Provided agency staff development training related to prevention. Served as agency liaison and regional representative to Family Support/Family Preservation Initiative Coordinating Council.
(Government Administration industry)
1992 — 1994 (2 years )
Directed substance abuse prevention program with maternal and child health, youth leadership, senior services, social policy and community engagement, education, and empowerment components for familes in public housing. Supervised staff of prevention specialists, family advocates and paraprofessionals.
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
July 1989 — January 1994 (4 years 7 months)
Transitioned from Kids Public Education & Policy Project (KidsPEPP). Researched planned & delivered family support/comprehensive ATODA community prevention services for public housing demonstration project. Facilitated interagency partnership activities. Conducted model searches to identify best practice models. Designed and implemented community needs assessment with 30 volunteer assessors, coordinated 545 household surveys, physically located & mapped 95 human service agencies in accordance wirh geogaphic design/area, inventoried and catalogued 398 programs. Conducted weekly community forums & trainings. Developed interagency agreements/protocols, outcome based work plans, program budgets & training methodologies/curricula. Prepared monthly status reports & annual program applications for state funded ATODA prevention. Supervised paraprofesional staff of family support specialists and prevention specialists.
(Public Policy industry)
September 1988 — May 1989 (9 months)
Privately funded, nonprofit organization dedicated to public policy issues' research, and development through civic engagement. Coordination of Chicago citizen assembly activities for public engagement project on work and family issues, "Work and Family Responsibilities: Achieving a Balance". Assisted the Illinois State Director in developing and maintaining institutional networks. Worked with the Chicago area advisory committee on program format and content. Assisted with the placement of media articles which further the policy education process and encouraged the monitoring of important policy developments, in the Chicagoland area.
(Government Administration industry)
January 1988 — September 1988 (9 months)
Responsible for Mayor's private sector initiative,
"Hire the Future" (HTF) program, youth targeted employment program for ages 16-21 years old. Supervised staff of 30; senior managers, employability specialists/ job developers, recruiters, data entry clerks. Trouble shooting for automated job matching system based on occupational coding & requirements. Reported to Private Industry Council and Chicago United "HTF" Steering Committtee.
(Non-Profit Organization Management industry)
1986 — 1987 (1 year )
Developed social justice issues/campaigns requiring public sector responses with faith-based organizations, educational institutions,unions and community groups. Assigned to work with multi denominations within the geographic area of the Archdiocese of Chicago's Deanery 11. Key organizer for employment/economic development issues, e.g. plant closures, dislocated workers, etc.
(Public Company; 51-200 employees; Mining & Metals industry)
January 1982 — April 1986 (4 years 4 months)
EEP , Kennedy School of Government/Ash Institute , 2004 — 2004
MS. Ed , Adult Continuing Education , 1995 — 1997
Department of Leadership & Educational Policy
Certificate , Nonprofit Management , 1994 — 1994
Institute of Metropolitan Affairs
BS , Business Administration- Marketing , 1979 — 1981
Inland Steel Minority Scholarship
CSU Talent Scholarship
Art & History 1969 — 1973
NU Club
1965 — 1969
Author of : Primer for Empowering Resident Leadership and Methods of Non Formal Education: Radical Adult Education Catalyzing Social Change in Public Housing Communities, Playing Scrabble, listening to Jazz, traveling, writing and pursuing artistic interests.
Art Institute of Chicago
Black Data Processing Association
Morton Arboretum
Musuem of Contemporary Art
National Association of Housing and Redevelopment Organizations (NAHRO)-National Professional Development Committee
National Forum for Black Public Administrators (NFBPA) Chicago Chapter, former 1st V.P., 2nd V.P, Secretary
National Association of Black Journalists (NABJ) Chicago Chapter,(former Parliamentarian)
Women in Planning & Development,
Kennedy School of Government Alumni (EEP), Harvard University
Project Management Institute, WiSIG, MetSIG, Obama for America, Latino Youth, Linking African American members, NFBPA
City of Chicago Kathy Osterman Award for Outstanding Professional Service
Sterling Who's Who Directory for Excellence and Leadership in Chosen Fields of Endeavor
Who's Who in Professional and Executive Women
Who's Who of American Women
Outstanding Young Women of America