
Advisor at TriUPA
Raleigh-Durham, North Carolina Area

Advisor at TriUPA
Raleigh-Durham, North Carolina Area
User Experience professional with background in human-computer interaction, user-centered design, and information architecture; able to contribute to entire design lifecycle through research, design and evaluation. Skilled in conducting contextual/qualitative field research, usability studies, and translating findings from user research to design. Strong communication abilities demonstrated in numerous peer-reviewed publications and presentations.
user experience, user research, information architecture, user-centered design, human-computer interaction, personal information management
(Internet industry)
January 2010 — Present (9 months)
(Internet industry)
August 2008 — Present (2 years 2 months)
We're designing Ruzuku--it will be the best Web 2.0 service for improving your life with practical, science-based approaches. Think: "Twitter meets eHarmony for self-improvement."
My role is primarily to find innovative ways to support self-improvement, by building on the social science research base, and by applying user experience research and design methods.
(Internet industry)
January 2009 — January 2010 (1 year 1 month)
Organizing workshops and virtual seminars to help local UX professionals stay educated and engaged.
(Educational Institution; 10,001 or more employees; Higher Education industry)
August 2002 — August 2008 (6 years 1 month)
For my dissertation, I conducted field research (interviews, participant observation) on how undergraduate students manage their personal educational information. I also examined students' use of Microsoft Research's MyLifeBits system.
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
May 2007 — December 2007 (8 months)
User/design research, conceptual design, and evaluation for Rational software.
(Information Technology and Services industry)
January 2007 — December 2007 (1 year )
Organizing the TriUPA Advisory Council, and helping the new officer corps make TriUPA a great organization for UX professionals.
(Non-Profit; 1-10 employees; Design industry)
December 2006 — December 2007 (1 year 1 month)
(Non-Profit; 1-10 employees; Design industry)
January 2006 — December 2006 (1 year )
Founding officer of Research Triangle-area chapter of the Usability Professionals Association (UPA).
(Public Company; 10,001 or more employees; IBM; Computer Software industry)
May 2006 — August 2006 (4 months)
User research (interviews; persona creation), user-centered design and evaluation for the Rational software line.
Ph.D. , Information Science , 2002 — 2008
A. R. Zipf Fellowship
William N. Reynolds Fellowship
AB , Economics , 1996 — 2000
National Merit Scholarship
Carolina Triangle Princeton Club, TriUPA