
Ph.D. candidate at University of North Carolina at Chapel Hill
Raleigh-Durham, North Carolina Area

Ph.D. candidate at University of North Carolina at Chapel Hill
Raleigh-Durham, North Carolina Area
User Experience professional with background in human-computer interaction, user-centered design, and information architecture; able to contribute to entire design lifecycle through research, design and evaluation. Skilled in conducting contextual/qualitative field research, usability studies, and translating findings from user research to design. Strong communication abilities demonstrated in numerous peer-reviewed publications and presentations.
user experience, user research, information architecture, user-centered design, human-computer interaction, personal information management
(Non-Profit; 1-10 employees; Information Technology and Services industry)
January 2007 — Present (1 year 7 months)
Organizing the TriUPA Advisory Council, and helping the new officer corps make TriUPA a great organization for UX professionals.
(Educational Institution; Research industry)
August 2002 — Present (6 years)
I conduct field research (interviews, observation), usability studies, surveys, and other empirical work to inform the design of next-generation information access systems. My current focus (for my dissertation work) is personal information management for undergraduate students, using Microsoft Research's MyLifeBits platform.
(Non-Profit; 1-10 employees; Design industry)
December 2006 — December 2007 (1 year 1 month)
(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)
May 2007 — December 2007 (8 months)
User/design research, conceptual design, and evaluation for Rational software.
(Non-Profit; 1-10 employees; Design industry)
January 2006 — December 2006 (1 year)
Founding officer of Research Triangle-area chapter of the Usability Professionals Association (UPA).
(Public Company; 10,001 or more employees; IBM; Computer Software industry)
May 2006 — August 2006 (4 months)
User research (interviews; persona creation), user-centered design and evaluation for the Rational software line.
Ph.D., Information Science, 2002 — 2007
A. R. Zipf Fellowship
William N. Reynolds Fellowship
AB, Economics, 1996 — 2000
National Merit Scholarship
Carolina Triangle Princeton Club, TriUPA