Abdul Momin

Project Manager - IBM Global Business Services

India

Current
  • Project Manager - IBM Global Business Services at IBM
Past
  • Sr. CCO at Convergys
  • Customer Care Associate at HeroITES
  • Trainer – Microsoft Technologies at Koenig Solutions Pvt Ltd
  • Systems Engineer at International Institute of IT
Education
  • University of Rajasthan
Connections
93 connections
Industry
E-Learning

Abdul Momin’s Summary

A project management professional with a total experience of around 10 years, specialization in managing E-learning content development projects for a wide range of target audience, verticals, geographies and clientele.

Currenty working with IBM Global Services as an Education Development Project Manager.

Demonstrated track record of successfully managing content development projects with constraints of budget, schedule, quality and customer satisfaction.

Abdul Momin’s Specialties:

Proficiency in leaveraging various project management tools & methodologies:
Stakeholder analysis, scope definition & management, Project planning, Requirement capture, Costing, Risk planning & mitigation, Change management, Communication planning, Vendor management, Quality planning, monitoring and control, Resource planning, Managing client expectations, Team management, mentoring & feedback, Problem solving, Monitoring & controlling performance & constraints of cost, quality and schedule.


Abdul Momin’s Experience

  • Project Manager - IBM Global Business Services

    IBM

    (E-Learning industry)

    December 2008Present (1 year 1 month)

    Project Manager - L&K E-Learning & Education Development Team - IBM

    E-Learning Projects, Complex Blended Learning Programs.

  • Project Manager - Training Solutions - eLearning Content Development

    Liqvid

    (Privately Held; E-Learning industry)

    April 2006December 2008 (2 years 9 months)

    E-Learning Content Development Projects
    Training Solution Projects

    Training needs identification, planning, implementation, co-ordination, delivery management including vendor management.
    Managing the training calendar of the learning and development division.
    Coordinating with program managers, delivery heads, trainers, subject matter experts.
    Achieved training delivery target of 8400 training hours annually.
    Guiding team members in daily operations to ensure a high degree of service and quality.
    Developing operational policies and procedures on issues that affect the project, team and the client.
    Evaluating current work procedures and finding ways to eliminate inefficiencies.
    Created the support, training and quality processes for the operations support project.

  • Project Leader - Training Solutions

    LIQVID eLearning Services Pvt. Ltd.

    (Privately Held; E-Learning industry)

    October 2005April 2006 (7 months)

  • Sr. Associate Training Solutions

    LIQVID eLearning Services

    (Privately Held; E-Learning industry)

    November 2004October 2005 (1 year )

  • Sr. CCO

    Convergys

    (Public Company; CVG; Outsourcing/Offshoring industry)

    20022004 (2 years )

    Sales, customer service and process training delivery.
    Training new hire and transitioning them to operations, quality monitoring and team handling.

  • Customer Care Associate

    HeroITES

    (Privately Held; Outsourcing/Offshoring industry)

    May 2002October 2002 (6 months)

    U.S. Financial Segment Outbound Sales Project

  • Trainer – Microsoft Technologies

    Koenig Solutions Pvt Ltd

    (Computer Networking industry)

    June 2000January 2002 (1 year 8 months)

    Delivering corporate training sessions on Microsoft networking technologies
    Developing internal curriculum

  • Systems Engineer

    International Institute of IT

    (Computer Networking industry)

    June 1999May 2000 (1 year )

    Computer networking and systems support.


Abdul Momin’s Education

  • University of Rajasthan

    19982001


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