
Marketing, Management & Hospitality Professional
Kansas City, Missouri Area

Marketing, Management & Hospitality Professional
Kansas City, Missouri Area
As an experienced divisional director with a strong background in functional level strategy, marketing and operations, I am able to provide innovative and unique approaches to my employers and clientele.
My experiences include a wide variety of projects in many different fields including, Hospitality & Event Management, PR/Communications, Healthcare, Technology, Business Management & Strategic Planning/Development.
Customer Service & Client Relations
Staff Development & Leadership
Marketing & Communication Strategies
Event Management
Product Development
Budget Forecasting & Management
Inventory & Cost Controls
(Hospitality industry)
November 2003 — Present (5 years 9 months)
Provide general management and program oversight for dining, catering & retail operations for the largest country club style retirement community in Kansas. Position entails strategic planning, department development & public relations as well.
(Public Company; LGN; Hospitality industry)
October 1997 — November 2003 (6 years 2 months)
Over course of employment worked way up from Banquet Captain to Banquet Manager to Food & Beverage Manager. This final position oversaw all food & beverage operations, which included 12,000 sq. ft. of event space, 2 restaurants, hotel lounge and kitchen operations.
(Public Company; MAR; Hospitality industry)
May 2001 — August 2001 (4 months)
Internship was a hands-on experience working various roles in a convention hotel with nearly 400 guest rooms & over 14,000 sq. ft of event space. Duties included work in Marketing, Sales, Event Planning, Banquets, Vendor Relations and Project Management.
(Privately Held; Hospitality industry)
May 2000 — August 2000 (4 months)
Position was a seasonal role/internship and entailed providing supervision for the 5-star restaurant at this AAA 5-diamond resort. Duties included daily oversight of service, kitchen and utility staffs for various shifts. Duties required extensive knowledge of wine, food & service standards needed to meet customer expectations.
(Educational Institution; 1001-5000 employees; Higher Education industry)
January 1996 — August 1997 (1 year 8 months)
Provided programming support for university's Division of Continuing Education. Duties also included customer support and software research.
MBA , Marketing , 2006 — 2008
B.S. , Hospitality Management , 1996 — 2002
Minor in Business Administration
Concentration in Mass Communications
Marketing and Trends, Strategic Planning, Hospitality Trends, Reading, Food & Wine, Golfing, Science & History Television
President, K-State Triangle Fraternity Alumni Board of Directors
2nd VP-Programs, National Association of Catering Executives