
Trainer & Coach to Home-Based Business Owners
Greater Denver Area

Trainer & Coach to Home-Based Business Owners
Greater Denver Area
Applying the Personality Types (Colors), Working from Home.
(Internet industry)
May 2008 — Present (1 year 8 months)
The Baby Boomer Success Network (BBSN) group is a Mastermind Group that provides tips, coaching, & teaching to anyone in any home-based business on how to build it strong & profitable. It is open to all with the heart of a Baby Boomer.
Network Marketing is a wonderful Industry, but it has one significant shortcoming. Most home-based business owners do not get the training on the skills that work today.
Whether you are already working in a business or looking for a business, we can help. We will mentor you to become successful & profitable.
We’ll train you & your entire team with a proven duplicatable system.
Put your Credit Card in the freezer. We will not charge you one cent for our mentoring.
You will learn how to build a huge ongoing income that will be there for your grandchildren’s grandchildren.
Together we are changing the world, one person at a time.
(Professional Training & Coaching industry)
January 2002 — August 2007 (5 years 8 months)
I facilitated Robert Kiyosaki's Cashflow 101 Boardgame sessions for 2-3 times a month in various locations in the Denver Area.
(Real Estate industry)
November 2000 — December 2000 (2 months)
Consultant for development of an investment offering to prospective property investors. CRV works with developers, builders, & homeowners to integrate technology. I workedwith the CEO & their Compliance Attorney to create the Private Equity Offering & Business Plan document.
(Oil & Energy industry)
May 1998 — January 1999 (9 months)
Consultant for development of online help for software that takes vast & complex oil well data & presents it graphically.
(Human Resources industry)
April 1996 — September 1998 (2 years 6 months)
Employee Benefits System & Interfaces to Payroll & Human Resources. Consultant to Enterprise Information Systems of Lockheed Martin, Corp (LMC), who processes the employees’ benefits for all LMC divisions using interfaces between the multiple Human Resources, Payroll, & other systems. Accomplishments include user & reference documents on LMC’s internal intranet on:
• HR Interface
• Payroll Interface
• Benefits Eligibility System Interface
• Instant Voice Response Interface
• Non-Flexible Benefits
Also created an On Call Support document for the interfaces & documented the Database Dictionary.
(Government Administration industry)
March 1998 — March 1998 (1 month)
Redevelopment of County Tax System. Consultant for designing & creating database design documents, specifications, maintenance document, & online help.
(Utilities industry)
January 1998 — March 1998 (3 months)
Power Outage Control. Consultant for designing & creating training guide for GUI based product for outage control for the state of Kentucky. Created scenarios & step-by-step instructions on how to use the product.
(Financial Services industry)
August 1997 — December 1997 (5 months)
Mutual Funds Index for the Investment Community. Consultant for designing & creating an online help for maintaining an index on mutual funds for the Wall Street Journal & others in the investment community.
(Oil & Energy industry)
May 1997 — December 1997 (8 months)
Oil & gas exploration. Consultant for development of online help for software that takes vast & complex oil well data & presents it graphically. Also developed a Quick Reference card & an Online Help Style Guide.
(Oil & Energy industry)
January 1997 — March 1997 (3 months)
GUI application for utility engineers. Consultant for designing & creating an Operator’s manual, Outside Plant Engineering Design System (OPEDS). OPEDS is a GUI based application that supports engineers in the field for the nine states in Southern US.
(Telecommunications industry)
November 1995 — March 1996 (5 months)
Training on Capacity Provisioning. Consultant for Capacity Provisioning Division of Network & Technology Services, US WEST. Developed a process for creating, installing, & maintaining complex process flows on their intranet to train employees on capacity provisioning. Also created detailed reports on 1995’s accomplishments & 1996’s proposal for the Capacity Provisioning Division.
(Telecommunications industry)
April 1995 — November 1995 (8 months)
AT&T DEFINITY (PBX) Switch. Consultant to the development team for the AT&T DEFINITY (PBX) switch. Participated in design review meetings, researched, tested, & created user documentation. Topics included Call Vectoring, Call Coverage, Station Hunting, Feature Access Codes, Personal Station Access, & Basic Call Management System.
(Writing and Editing industry)
July 1994 — April 1995 (10 months)
Developed a new Documentation & Training practice for Whittman-Hart. Accomplishments include:
• Developing a documentation & training Business Plan for 1995
• Participating with two other attendees from the Denver Branch at the 1995 Business Planning Seminar at Chicago Headquarters
• Participating in a two-day training by the documentation & training team at branch headquarters
• Recruiting & hiring staff of writers & trainers
• Staffing writers on projects
• Establishing procedures for engaging & disengaging with a client
• Developing a documentation plan
• Establishing status reporting by the staff
• Developing templates for user’s guides, technical documents, & documentation plans
• Developing a repository for all documentation & training deliverables
• Working with staff on goal setting
• Developing a documentation & training skills matrix
• Mentoring staff in social styles & interpersonal relations
• Initiating cross-training seminars among the staff
(Telecommunications industry)
1992 — July 1994 (2 years )
Custom Voice Data Integration Software for Evolving Systems, Inc. Responsible for all documentation for the Voice & Data Integration (VDI) Business Unit. Developed simple-to-use FrameMaker templates for several types of documents (proposals, requirements, high level designs, detailed designs, test plans, installation guides, programmers' guides, users’ guides, & datasheets) & trained over 40 developers on how to use the templates. My system enabled the VDI team to reduce the time required to produce complicated detail designs from weeks to days. Developed & maintained an archiving system for all documentation.
(Insurance industry)
1991 — 1991 (less than a year)
Training materials on product knowledge of annuities for Broad, Inc. Researched eight annuity products & developed the course material (including exercises & tests) for service representatives.
(Banking industry)
1990 — 1990 (less than a year)
Banking application on AS/400. Tested & created user documentation for a banking application on the AS/400.
(Insurance industry)
1989 — 1989 (less than a year)
Software releases of an insurance application for Guaranty National. Assisted the Software Development Department of Guaranty National to decentralize their Software Development Department. Guided them in developing a tracking system of programming changes through the process of approval, programming, testing, implementation, & evaluation. Guided management in defining their goals & expectations. Documented their existing system & developed an improved system. Also:
• Gathered information & developed a process for documenting software standards.
• Created a training manual for new employees.
(Insurance industry)
1989 — 1989 (less than a year)
Software releases of an insurance application for Guaranty National. Assisted the Software Development Department of Guaranty National to decentralize their Software Development Department. Guided them in developing a tracking system of programming changes through the process of approval, programming, testing, implementation, & evaluation. Guided management in defining their goals & expectations. Documented their existing system & developed an improved system. Also:
• Gathered information & developed a process for documenting software standards.
• Created a training manual for new employees.
(Graphic Design industry)
1988 — 1988 (less than a year)
User documentation for Silicon Graphics. Converted Silicon Graphics user documentation for a vendor, Control Data.
(Computer Networking industry)
1986 — 1987 (1 year )
Worldwide Area Network & Computer Operation Procedures. Key contributor on a three-person development team for a Worldwide Area Network at Sun Microsystems. This small team took the network project from conception to completion within record time. Created all documentation: proposal, overview, presentation slides, network routing diagrams, status bulletins, & installation guides. Also created documents for MIS operations procedures & an electronic mail user’s guide for non-technical employees.
(Computer Hardware industry)
1986 — 1986 (less than a year)
Security System for Tandem Computer applications. Created user documentation for a software security system.
(Computer Hardware industry)
1985 — 1986 (1 year )
Disaster Recovery software. Performed tests & developed a reference manual & quick reference card for a disaster recovery product.
(Computer Software industry)
1984 — 1985 (1 year )
Relational Database Management System software. Created installation guides & system administration guides for ORACLE RDBMS on 13 different UNIX operating systems. Also tested & created the reference manual for the beta version of Oracle’s Screen Painter.
(Computer Software industry)
1982 — 1984 (2 years )
Accomplishments included:
• Testing & creating documentation for several modules (MRP, Purchasing, Inventory Control, Cycle Counting, & Parts Catalog) of an internal manufacturing management information system
• Developing programming standards
• Instructing writers & trainers on the manufacturing application, writing & editing tools, data management, & file handling software
• Conducting hiring interviews of writers, trainers, & programmers
(Computer Software industry)
1979 — 1982 (3 years )
Software Development. Tested & created reference manuals for a query report writer, data communications, & operating system.
Developed & administered a comprehensive software documentation information system application for the Software Publications Department of 25 writers. This system scheduled & tracked writing assignments, provided status reports, automatically generated two manuals from the database, & provided other departments with essential up-to-date information for customer order forms, price lists, & inventory control. It also featured an on-line application about release information for sales representatives in the field.
Also developed an automated indexing system application that generated a 400 page master index of 45 software manuals.
(Computer Software industry)
1978 — 1979 (1 year )
Software Development. Performed quality assurance testing & created Database Management & COBOL Reference manuals.
(Computer Software industry)
1973 — 1978 (5 years )
Distributed Healthcare System. Designed, programmed, & documented the prototype of an on-line distributed health care patient record system for 20 mental health clinics. Also worked on the conversion team for converting the application to COBOL.
Accomplishments included:
• Writing the external specification
• Designing the data dictionary
• Programming the prototype in APL
• Designing the input forms & input screens
• Developing & managing the testing procedures
• Managing the release of software updates
• Managing the security system of patient records
• Writing the user’s guides
• Training over 20 Data Entry clerks
M.S. , Organizational Development , 1980 — 1981
Single adoptive parent and worked full-time while student.
none , Computer Science, Statistics , 1969 — 1970
Worked as Research Assistant in Economics Dept.
none , Calculus , 1968 — 1968
M.A. , Sociology, Mathematical Models , 1963 — 1966
Worked as Teaching and Research Assistant.
B.A. , Psychology, Sociology , 1962 — 1963
Worked full-time as a Graphic Illustrator for Boeing while student.
none , Psychology, Sociology, Comparative Religions , 1957 — 1959
Worked full-time while student.
Facilitator of Robert Kiyosaki Cashfow Games from 2000-2007.