Samuel Law

Current
Past
Education
  • St John Ambulance
Connections
39 connections
Industry
Computer Software
Websites

Samuel Law’s Summary

Extremely personable, able to get along with literally anyone and everyone.

Excellent at working in both a team and by myself getting the job done on time to a high standard, an asset to any company, going the extra mile to grow with the company, not fester inside of it.

I aim to better myself whenever and wherever possible, always striving to learn the inner most workings of everything the world has to offer.

I have a highly analytical mind, I'm capable of thinking on my feet and I have a passion for technology and processes.

Samuel Law’s Specialties:

Search Engine Optimization, Usability, Customer Support, Analytics, Social Media, Sales


Samuel Law’s Experience

  • Online Marketing Consultant

    LeftClick

    (Privately Held; Online Media industry)

    July 2009Present (5 months)

  • Community Manager

    ProActive Software

    (Privately Held; Information Technology and Services industry)

    February 2007February 2009 (2 years 1 month)

    Initially looked after all sales & support for the company using and improving in-house systems to get a high level of customer conversion and satisfaction. Worked with and sold to a wide range of industries with company sizes from 1 user to large multinational corporations, growing annual sales four-fold in a two year period.

    Later moved into creating a billing system/process to manage and monitor all customer payments.

    Set up and managed all Analytics across all our properties to ensure consistency and transparency to management.

    Wrote and managed all support documentation including a knowledgebase of more than 23,000 words.

    Set up and maintained our company blogs writing 2-3 blog posts a week.

    Dealt with customers through means both physical (on-site visit) and virtual (calls/emails) in addition to keeping track of our company socially (Facebook/Linkedin/Twitter/Blogs etc).

    Aided in software design striving to improve usability and reduce support load.

    (ProActive software developed and supports ProWorkflow.com - Web based project management software - ProActiveSoftware.com)

  • Business Hardware Sales

    OfficeMax

    (Public Company; OMX; Business Supplies and Equipment industry)

    March 2006January 2007 (11 months)

    Sold goods in a retail store environment to business customers, I specialized in the technology side of the store.

    Set minimum and maximum stock levels for the technology section of the store including deciding what to keep in stock locally.

    Set up new processes to be followed at a national level that are still in use at the company in addition to wholly creating the marketing materials for the companies internal social events taking part in Christchurch.

    Dealt with customers and suppliers through email, phone and in-person supporting both regional account managers (e.g. Christchurch, Auckland) and category account managers (e.g. Technology).

  • Salesperson

    Central Park Interactive

    (Retail industry)

    September 2004August 2005 (1 year )

    Sold game and movie goods in a retail store environment to the general public.

    In charge of the PC games section of the store, setting stock levels and ensuring product is displayed in the most efficient manner possible.

    Dealt with suppliers to ensure new stock would arrive in time for release dates with stock matching personally forecast customer demand.

    Created media for video displays in addition to in-store promotions for all Christchurch stores.


Samuel Law’s Education

  • St John Ambulance

    Full First Aid Training 20062006

    Full First Aid Training with the St John Ambulance service, Valid for 5 years.

    Attended September 2006


Additional Information

Samuel Law’s Websites:

Samuel Law’s Interests:

Technology, Sales, Gaming, Advertising, Gadgets, Movies, Music, Art, Business, Management, Processes, Statistics

Samuel Law’s Groups:

  •    Site Search and the User Experience

Samuel Law’s Contact Settings

Interested In:

  • career opportunities
  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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