Ronnie Battista

Ronnie Battista

Director of Client Strategy at MISI, President - NJ Usability Professionals Association, UX Instructor at Rutgers Univ.

Greater New York City Area

Current
Past
  • Managing Director at Gextech
  • VP of Online Customer Experience at D&B
  • Senior Manager at Accenture

1 more...

Education
  • University of York
  • Rutgers, The State University of New Jersey-New Brunswick
Recommended
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Connections
500+ connections
Industry
Management Consulting
Websites

Ronnie Battista’s Summary

Right-brained executive team builder with entrepreneurial product development, marketing, interactive strategy & user experience design background. I have a driving passion for creating and delivering innovative, engaging and successful experiences that both delight customers AND the company bottom line.

Ronnie Battista’s Specialties:

User Experience (UX) Evangelist, Usability, Digital / Interactive Strategy, Mobile/Handheld Devices, Wireless Trends, Product Design, Customer Experience Management, UCD Methodology, WOM / Viral marketing, Creative Thinking, Trend Watching, Web 2.0, Gaming, Partner/Vendor Management, Event Planning, Training, Innovative Applications of New Technologies, High Performance Team Leader, Facilitation, Int'l Work Experience (US, Spain, UK), Motivator, Dot Connector, Problem solver, Entrepreneur

Ronnie Battista’s Experience

  • UX Instructor

    Rutgers University

    (Educational Institution; Higher Education industry)

    March 2009 — Present (5 months)

    Co-teaching the "Mini-Masters in User Experience Design" course with Dr. Marilyn Tremaine.

  • President

    NJ Chapter of Usability Professionals Association

    (Non-Profit Organization Management industry)

    July 2008 — Present (1 year 1 month)

    Lead of the all-volunteer professional association for Usability/User Experience professionals. http://www.usabilitynj.org

  • Director of Client Strategy

    MISI Company

    (Privately Held; 201-500 employees; Management Consulting industry)

    April 2007 — Present (2 years 4 months)

  • Managing Director

    Gextech

    (Privately Held; 51-200 employees; Information Technology and Services industry)

    November 2005 — April 2007 (1 year 6 months)

    Gextech is a Spanish gaming company that designs, develops and operates transactional gaming platforms with a focus on mobile gambling & betting and virtual events for betting and gambling operators. Led business development and operations in the US, Canada and Latin America. Established US presence, including legal entity creation, financial structuring and office set-up. Management of digital strategy, including corporate and product website creation and redesign.

  • VP of Online Customer Experience

    D&B

    (Public Company; 1001-5000 employees; dnb; Information Services industry)

    September 2004 — October 2005 (1 year 2 months)

    Led the Online Customer Experience team for web-based enhancements of the Small/Mid Size Business customer segment.

  • Senior Manager

    Accenture

    (Public Company; 10,001 or more employees; ACN; Management Consulting industry)

    January 1996 — September 2004 (8 years 9 months)

    Built and led Accenture’s User Experience Labs practice at the Innovation Center, Accenture's US-based facility for eBusiness / Web Application work. Led the team specializing in design and implementation of user interfaces, with a focus on usability and the user experience. Provided User Experience services to over 80 global client projects, across all industries.

  • Project Manager

    Health Management Systems

    (Public Company; 201-500 employees; HMSY; Information Technology and Services industry)

    November 1994 — December 1995 (1 year 2 months)

    o Responsible for managing over $40 million in revenue for seven large urban hospitals
    o Designed system enhancement that enabled client to write off $293 million in bad debt

Ronnie Battista’s Education

  • University of York

    M.A. , Public Administration and Public Policy , 1993 — 1994

    Only foreign student to earn Thesis with Distinction

    Activities and Societies:
    University of York Rugby League, Drama, Lead Singer in British Band

  • Rutgers, The State University of New Jersey-New Brunswick

    B.A. with Honors , Political Science , 1989 — 1993

    Founder - Rutgers GHoSt (Get Home Safe) Safe Walk Program 1990-1993
    • Conceived, successfully marketed and implemented the Safe-Walk program for Rutgers College Students
    • Worked with local law enforcement and university officials to codify program into policy
    • Generated local press releases, sponsorships from local businesses and regional media coverage
    • Recruited, trained, scheduled and managed over 200 members

    Activities and Societies:
    Phi Beta Kappa, Theta Chi

Additional Information

Ronnie Battista’s Websites:

Ronnie Battista’s Interests:

University of York Rugby League Team, Spain/Spanish culture, Gaming, Crabbing, Fishing, Hiking, Camping, International travel, proper British beer, English Bulldogs, Iberian ham, Marmite, Music (previous singer in British band - vocal talents described as 'a violent lounge singer'), MBTI personality testing, Coaching soccer, Weed-free lawns, 'passable' yoga skills, Customer Service advocacy, public speaking ...

Ronnie Battista’s Groups:

Current Affiliations:

President - UsabilityNJ - NJ Chapter of UPA
Program Committee Lead - World Usability Day (Nov 8th, 2007)

Member - Usability Professionals Association (UPA)

President - UsabilityNJ - NJ Chapter of UPA
Program Committee Lead - World Usability Day (Nov 8th, 2007)

Member - American Mensa
Founder of "LinkedIn M's" - American Mensa's LinkedIn Special Interest Group (linkedinmensa@gmail.com)

Founder - Ex Accenture Network on LinkedIn - "High Performance. Alumni."

Member - Mensa Business International

Member - New Jersey Technology Council (njtc.org)

Advisory Member - Shore Institute of the Contemporary Arts (2006 - Present)

Member - Tinton Falls Zoning Board of Adjustment (2007-2010)

U.Y.R.L.F.C. (University of York Rugby League Football Club) - a fantastic way to "stay in touch" ...

Past Affiliations:

Big Brothers/Big Sisters - Board of Trustees and Big Brother 1998 - 2002

Keynote Customer Advisory Board - 2005

  •    Mensa
  •    Usability Professionals' Association International (UPA-I)
  •    Catalyze Community
  •    Mensa - Official 'Linked M's' SIG (USA)
  •    UsabilityMatters.Org
  •    UX Professionals
  •    The Economist Newspaper readers
  •    Rugby Football Supporters
  •    Customer Experience Professionals
  •    Ex-Accenture Network
  •    User Experience
  •    User Experience Group
  •    USID - Bringing HCI & Design Community Together
  •    User Experience Professionals Network
  •    Usability Practioners
  •    Einsteins Alley Entrepreneurs Collaborative
  •    SuperGroup Founders
  •    Rothman Institute's Innovation Programs
  •    Rising Tide Capital

Ronnie Battista’s Honors:

Phi Beta Kappa - National Honor Society - 1993

Best Campus Comedian - Rutgers College - 1990

University of York Rugby League 'Clubman of the Decade' - 1999

Ronnie Battista’s Contact Settings

Interested In:

  • consulting offers
  • new ventures
  • job inquiries
  • expertise requests
  • business deals
  • reference requests
  • getting back in touch

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