Business Operations Analyst, II at Advent Software, Inc.
San Francisco Bay Area
Business Operations Analyst, II at Advent Software, Inc.
San Francisco Bay Area
Committed, focused business analyst supporting a Professional Services Operations group at a financial software company. Equally comfortable in financial, legal, and high-tech environments. Provide leadership to my team and seeking to take on greater leadership.
- Analysis of business data and operations to identify company performance and trends for executive team
- Revenue and cost tracking and analysis
- Creation of complex Excel dashboards
- Cross-functional partnership for product development and operational analysis
- Computer software UAT (user acceptance testing)
(Public Company; Computer Software industry)
February 2006 — Present (3 years 6 months)
• Develop and update written financial policy and procedures
• Develop weekly forecasts
• Revenue accounting and reporting for all Professional Services departments
• Assist with the write-off and credit process on accounts
• Responsible for expense tracking and reporting to Professional Services team
• Ability to offer different multiple solution alternatives
• Review and analyze revenue trends as it relates to month to date and year to date information
• Prepare a monthly report for management outlining the finds and results of the analysis
• Point person for project setup, maintenance and support for Professional Services Tracking system (Quickarrow)
(Privately Held; 11-50 employees; Law Practice industry)
April 2003 — February 2006 (2 years 11 months)
Manage calendars for attorneys and staff
Draft pleading and discovery documents
Proofread and file legal documents with California and Federal courts
Make travel arrangements for partners
Brief clients on status and developments of their matters
Manage vendors and oversee payment of invoices
Manage client billing
Manage 401(k) deposits and distribution
Manage enrollment for Medical and Business Insurance
Review accounting profit and loss analysis
Oversee payroll for San Francisco and Los Angeles offices
Recruit and hire administrative staff
Conduct exit interviews for departing employees and administer benefit continuation
(Privately Held; 11-50 employees; Law Practice industry)
June 2001 — April 2003 (1 year 11 months)
Supported the Managing Partner and two senior partners
Made travel arrangements for managing partner
Created individualized marketing pamphlets distributed to the American Bar Association
Created confidential memoranda for distribution at all levels
Took lead of secretary department and organized meetings to effectuate procedures and develop a formal universal training
Managed client billing
Manage calendars for partners
Drafted pleadings and correspondences to clients and opposing counsel
Reviewed and finalized Professional Liability and Employment Law Updates for internal and external use in the legal community
B.A. , Political Science , July 1996 — December 2000