Development Manager at T-Mobile
Richmond, Virginia Area
Development Manager at T-Mobile
Richmond, Virginia Area
(Public Company; DT; Telecommunications industry)
April 2009 — Present (4 months)
(Public Company; COF; Financial Services industry)
August 2000 — April 2009 (8 years 9 months)
Responsible for the data warehouse and staff that is comprised of architects, data modelers, analysts, developers and project managers. Manages all the facets of the data warehouse such as quality, ETL design and development, implementation and capacity planning. Works closely with the customers to ensure business requirements are fulfilled and to resolve production issues. Interfaces with multiple development teams to coordinate releases. Experienced with off shoring development and support staff as well as negotiating the contract with the vendor. Also have budgeting, hiring, performance review, and salary administration responsibilities.
(Public Company; Telecommunications industry)
January 1995 — July 2000 (5 years 7 months)
Responsible for a team of systems engineers. Coordinated efforts to ensure that all data analysis, lead creation and marketing initiatives were supported by the data warehouse. Interfaced with systems engineers from multiple systems, executive management, telemarketing calling centers, user analysis groups, and program management personnel on a daily basis. Utilized strong customer interface, organizational skills, and communication skills to resolve project and staffing conflicts. Also had hiring, performance review, and salary administration responsibilities.
(Public Company; Telecommunications industry)
July 1991 — January 1995 (3 years 7 months)
Held position as a project lead within MCI’s customer data warehouse system. Responsible for analysis and design on projects to support customer data analysis and new marketing initiatives. Worked closely with customers, program management and management on a daily basis. Other duties included web development, training, software installation and point of contact for over seventy end users.
1981 — 1984
B.S. , Computer Science