
Network Specialist at Integral Solutions Group (Digital-DNS)
Greenville, South Carolina Area

Network Specialist at Integral Solutions Group (Digital-DNS)
Greenville, South Carolina Area
Network Infrastructure Support and Administration:
• Desktop/Laptop Administration of every workstation version of Windows
• Server Administration of every server version of Windows
• Administration of Active Directory and extended Group Policy Management
• Global Remote Administration of Exchange
• Advanced Support of MS Office: including Outlook, Word, Excel, Visio, FrontPage, & PowerPoint
• Anti-Virus & Anti-Spam Support with McAfee, Symantec, and Trend Micro
• Firewall Hardware: included Cisco, Juniper, WatchGuard, 3-Com, Linksys and NetGear
• Firewall Software: Cisco, NetScreen, NetGear, Windows, and Zone Alarm
• Blackberry, Treo, Q, Citrix, VPN connections and other Mobility Enhancements
• Remote Global Support via SMS, PCAnywhere, NetMeeting, DameWare, DOS and Remote Desktop
• Patch management with SMS and WSUS
• Extensive experience with the Registry, DOS, Profiles, and writing Batch scripts
Hardware Installation and Upgrading:
• Installation and setup of servers, desktops, laptops, printers, routers and switches (including wireless)
• Hardware troubleshooting due to system or setup problems
• Hardware repair of desktops, laptops, printers, copiers and servers
Computer Forensics:
• Locate evidence on a computer in support of criminal or civil litigation.
• Forensic type recovery of lost or hidden data.
Web Development:
• Design, Setup and Administration of Web Sites (Web Site Developer)
• Editing HTML, Java, XHTML, XML, JSP, etc. through multiple editors
(Dream Weaver, ColdFusion, FrontPage, EditPlus, Notepad, CoffeeCup, etc.)
• Utilization of Web Site Components (Java Script, ASP, CGI, etc.)
• Design and Administration of Macromedia Flash and Macromedia Fireworks components
• Image editing with Adobe Photoshop, Adobe Illustrator, Fireworks, MS Photo editor, etc.
Microsoft Based laptops, desktops, and Servers.
Microsoft Exchange
Microsoft Office
Cisco Routers, Switches, and Firewalls
Computer Forensics
(Information Technology and Services industry)
August 2008 — Present (1 year)
Same job as below but company was purchased by Integral Solutions Group in Spartanburg, SC
See previous job for description.
Title changed to Network Specialist
(Computer Networking industry)
June 2007 — July 2008 (1 year 2 months)
Network Engineer
• Installed and Managed Windows NT, 2k, 2k3 Servers with Active Directory, NT, W2K, XP, Vista Desktops and Laptops, Cisco, 3com, Dell and NetGear Routers, Switches, Firewalls, and Access Points
• Exchange 2k, 2k3 & 2k7, WSUS, Symantec Anti-Virus, VERITAS, Printers, Copiers, and Treos, Blackberries and Q phones. Also Application support of Sage Timberline and of MXLogic anti-spam system
(Packaging and Containers industry)
November 2006 — June 2007 (8 months)
Network Administrator
• Managed all Windows 2003 Servers with Active Directory, XP & W2K Desktops, 3-Com Routers & Switches,
Juniper Firewall, Exchange 2003, WSUS, Symantec Anti-Virus, Printers, Copiers, and Blackberries
• Responsible for evaluating and purchasing all telecom and computer hardware and software licensing
• Maintained all Network backups and disaster preparedness.
• Trained employees on Microsoft Office Products.
(Privately Held; 11-50 employees; Computer Networking industry)
July 2006 — October 2006 (4 months)
Field Engineer (Contract)
• Resolved Server, Desktop, Router, Scanner, Firewall, Copier, Printer and Blackberry issues.
• Setup Toshiba Copiers to Email, Scan, Fax, Print, and Copy
(Public Company; 10,001 or more employees; DIS; Retail industry)
June 2005 — March 2006 (10 months)
Network Engineer at Distribution Center in Jonesville, SC near Spartanburg, SC
Network Engineer and Administrator (Contract)
• Migrated File and Print from NT 4 to 2003 Enterprise Server
• Migrated users from NT 4 User Manager to 2003 Active Directory
• Managed whole site via SMS (Systems Management Server)
• Controlled site wide Anti-Virus with Symantec System Center
• Managed Printers with HP Jet Web Admin
• Setup and maintained Kronos time clock terminals and server
• Backed up Windows (Veritas Backup Exec) and AS400 servers daily.
• Supported XP/2000/NT Desktops with MSOffice, Printers, Symantec, SMS, Client Access, etc
• Extensive support of MS Outlook issues
• Hardware support of Servers, Desktops, Laptops, and Printers
(Public Company; 10,001 or more employees; RDS; Oil & Energy industry)
October 1997 — April 2005 (7 years 7 months)
Senior Analyst (IMG)
Responsible for global support of over 100,000 units, Win 2000 Exchange, IE, Business Apps, MSOffice, Print support, SAP Support in both English and Spanish.
Acknowledged as team expert in specific areas of expertise such as Messaging.
Expert at locating problems affecting customers worldwide and developing solutions that increased operating effectiveness while significantly reducing costs. In one case: Located a problem that affecting every desktop, which saved the company hundreds of thousands of dollars every year.
Acted as mediator between customer and satellite support company, which established good working relationships for all parties.
Returned satellite sites back to “Online Status” quickly by working with internal support groups in Europe and three external companies which saved the site hundreds of thousands of dollars in downtime.
Collaborated on a new global project to support the Shell sites in CCA
Trained helpdesk analysts.
(Public Company; 10,001 or more employees; BJS; Oil & Energy industry)
April 1998 — October 1998 (7 months)
Worked in Houston Texas and provided a wide range of global support and technical assistance to clients. I was a contractor at the time to OnSource Consultants
(Maritime industry)
1997 — March 1998 (1 year)
Responsible for all information technology, billing, and global research of ship spares and transportation.
While at Valsamis performed the following seven new projects from design to completion:
• Evaluated and anticipated users’ needs and consulted management on needed equipment upgrades,
including all computer hardware, software. Also network, fax, and telephone hardware.
• Designed and installed a successful local area network where none previously existed.
• Converted a DOS based database to a MS Access database within assigned budget and time frame.
• Constructed a new Internet domain to include a new web site and email at that new domain.
• Designed and developed an effective web site.
• Trained all employees with Windows 95, MS Office, Word, Excel, MS Access, and Netscape,
which greatly increased the usability of information technology and cut costs.
• Located employee benefits and assisted employees with their selection of employee benefits.
(Computer Networking industry)
1978 — 1982 (4 years)
Took medical X-Rays at Andrews Medical Center, Wright Patt Medical Center, and Wurtsmith AFB Hospital.
Computer Technology 2007 — 2009
1 yr Diploma , Spanish , 1995 — 1995
2yr Diploma , Religion , 1987 — 1989
Radiology (medical X-Ray) 1978 — 1979
Hiking in the mountains, tennis, Karate, snow skiing.
Houston Infraguard.
MVP (Most Valuable Player) Cross Country at Douglas MacArthur HS
Microsoft Certified Professional 2000/2003 (MCP)
Microsoft Certified Systems Analyst 2000/2003 (MCSA)
Microsoft Certified Systems Engineer 2000 (MCSE)
Cisco Certified Entry Network Technician (CCENT)
Cisco Certified Network Associate (CCNA)
CompuForensics Certified: "Basic Computer Forensics Examiner"
CompuForensics Certified: "Advanced Computer Forensics Examiner"