Christian Landenna

Current

Support Systems Manager at Opitel S.p.A. - Vodafone Group

Past

Processes and Systems Manager at Tele2 Italy S.p.A.
Product Manager at Tele2 Italy S.p.A.
Switching Manager at Tele2 Italy S.p.A.

Customer Access Manager at Tele2 Italy S.p.A.
Stagist at Tele2 Italy S.p.A.
Researcher at Politecnico of Milan

see less...

3 more...

Education

Politecnico di Milano
Liceo Scientifico "G. Peano" Cinisello B.

Recommended

25 people have recommended Christian

Connections

177 connections

Industry

Telecommunications

Websites

Christian Landenna’s Summary

Developed a 360° view of the telecommunications' world having been employed in many different areas of the company:
1. Customer Care
2. Technical
3. Marketing
4. IT and processes

Goals:
1. performing according to company expectation
2. demonstrate good human resources' management
3. respect of company values (cost consciousness, openess, flexibility and action)

Christian Landenna’s Specialties:

systems architecture
switching and trasmission networks planning
product development
process management

Christian Landenna’s Experience

Support Systems Manager

Opitel S.p.A. - Vodafone Group

(Public Company; 1001-5000 employees; TEL2-B; Telecommunications industry)

March 2007 — Present (2 years 9 months)

Manage the new support systems' unit (6 people) with the goal to analize, develop and deliver the best support systems' solution for each company's department. The unit is responsible also to analize and improve the company processes which can be automized, and provide full support to operations dept.
Processes and Systems Manager

Tele2 Italy S.p.A.

(Public Company; 51-200 employees; Telecommunications industry)

March 2005 — March 2007 (2 years 1 month)

Products development, processes' review and system architect. Unique responsible for system development and improvement through a back engineering activity.
Product Manager

Tele2 Italy S.p.A.

(Public Company; 11-50 employees; Telecommunications industry)

January 2004 — March 2005 (1 year 3 months)

Product Manager (Internet products). Definition of pricing, offers, market and competitors analysis. Due to the lack of a full time regulatory affairs responsible, I handle also this aspect of the business partecipating to the italian NRA meetings and technical tables both for voice (CPS, ULL) and data products (ADSL mainly).
Switching Manager

Tele2 Italy S.p.A.

(Public Company; 11-50 employees; Telecommunications industry)

March 2003 — January 2004 (11 months)

Responsible for sizing, implementation and maintenance of the italian switching network. Partecipation to the international high skilled central team for helping Tele2 countries in solving complex troubles on the Nokia DX220 platforms.
Customer Access Manager

Tele2 Italy S.p.A.

(Public Company; 11-50 employees; Telecommunications industry)

October 1999 — March 2003 (3 years 6 months)

Technical customer support manager. Responsible for the provisioning of CPS and automatic dialling box. First contact with the switching network as responsible for international routing implementation and maintenance. Trasmission network manager (SDH technology)
Stagist

Tele2 Italy S.p.A.

(Public Company; 11-50 employees; Telecommunications industry)

June 1999 — September 1999 (4 months)

During the stage I had possibility to have contact with different aspects:
1. Traffic analysis (development of software tool to monitor the network parameter: ASR, congestion .....)
2. Technical customer care
3. Network dimensioning
Researcher

Politecnico of Milan

(Educational Institution; 51-200 employees; Research industry)

September 1998 — April 1999 (8 months)

Research title: "Realization of software for synchronization of carrying in the numerical transmission systems"

Christian Landenna’s Education

Politecnico di Milano

Laurea , Telecommunication (Network and data Transmission) , 1991 — 1998
Liceo Scientifico "G. Peano" Cinisello B.

Graduate , 1987 — 1991