
Human Vector Connector
San Francisco Bay Area

Human Vector Connector
San Francisco Bay Area
3 more...
CORE COMPETENCIES .
Diplomatic Client / Patient Advocacy. Under Extreme Circumstances
Business Process Improvement via Cross Functional Collaboration
Critical Attention to Detail, Care, Service Delivery & Demands High Level Professional Communications - Written, Verbal & Public Speaking
Key Priority Identification/Solutions
Trust-Based Relationship / Partnership Development
Capacity to Respectfully Manage Confidential Life & Death Matters
SOLUTIONS & BUSINESS IMPACTS .
* Increased overall staff productivity by over 55% by creating and implementing multiple technology based business process improvements. Program implemented positively impacted staff performance.
* Increased awareness and understanding of organization's menu of vast service offerings throughout Contra Costa County by 70% by developing and utilizing first time database which included expanded profiles on thousands of individuals and groups that provided care, support and management of services, including professional business services, to the county's aging population.
* Reduced client / patient medical and health care expenditures for client's family by 54% by providing 24 hour service and oversight that enabled client / patient to experience comfort at home during final days without compromising quality of care.
change agent, innovator, catalyst, writer, strategic planning, documentation specialist, facilitator, translator, collaborator, visionary, consensus building, entrepreneur, information gathering and research specialist, public speaking, training, analytical, critical thinker, solutions driven, creative communicator, communications network vector connector, gather, synthesize, and accurately document key data and information, purposeful, windows of opportunity, skills, business development
(Events Services industry)
February 2009 — Present (10 months)
* Strategic Consulting, including developing relationship and account management strategy, business plans designed to focus on premiere service, marketing and communications.
* Custom business database development used to support Key Contact management, customer care, and lifecycle activities.
* Business process improvement and infrastructure creation and project management to support targeted business development initiatives.
* Training & Development of “High End Consultative Selling Process” and integrating resources to achieve Marketing, Sales and Customer Care group goals and objectives. Course design includes: Strategy Development, Tactical and Management Positioning, and leveraging Networking Opportunities.
• Being of service to individuals and groups of integrity that are driven to achieve a worthy mission. • Emerging Technology, launching innovative applications that improve quality of life. • Social Innovation, Entrepreneurship and Justice, philanthropic ventures that equalize (level) the playing field. • Diverse opportunities to continuously learn, explore, collaborate, improve upon, and create on all levels. ABBREVIATED RESPONSE: ------------------------------------------- • Travel, meeting new people, writing, photography, reading, and sharing unique expressions of life.
MCI - Sales Awards Program, Winners Circle
MCI - Corporate Awards Program, Excellence in Training Contribution