Josh Peters

Current

Principal Social Media & Internet Marketing Consultant at Shua Consulting
Head of social media and web marketing at RoyalAnts
CCT and Social Media Team SME at Qwest Communications

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Past

Tier 3 technical analyst and asst. supervisor at MSN

Education

Casper College

Recommended

4 people have recommended Josh

Connections

121 connections

Industry

Internet

Josh Peters’s Summary

For two years I have researched, tested, and created strategies for the use of social and new media applications.

Created ad campaigns and familiarized myself with several different forms of online marketing and specializing in the use of social media to further a brands visibility, reputation, and helping it create an online presence.

My goal is to help more companies create social media strategies and build upon my experiences in the field.

Josh Peters’s Specialties:

Customer service planning and implementation, new media uses for companies, assisting companies with customer engagement plans, and building an online presence through social media.

Josh Peters’s Experience

Principal Social Media & Internet Marketing Consultant

Shua Consulting

(Internet industry)

August 2008 — Present (1 year 4 months)

I'm an expert in the field of social media and it's applications. I have created social media plans for everything from virtual receptionist companies to large tech based companies like Symantec. I'm very familiar with social networking, bookmarking, sharing, commenting, microblogging, listening techniques, customer service, internet marketing, and more. I have over 2 years of experience with research and planning social media and internet marketing efforts.
Head of social media and web marketing

RoyalAnts

(Internet industry)

August 2006 — Present (3 years 4 months)

My duties for RoyalAnts include a large amount of research involving social media and new technology. When I come across a new form of social media or new media I research it, analyze it, and if it can be useful for our business I create an implementation plan. I create the web strategies and plans for implementing social media, online marketing, offline marketing, and have some duties in the daily running of the business.
CCT and Social Media Team SME

Qwest Communications

(Public Company; 10,001 or more employees; Q; Telecommunications industry)

December 2003 — Present (6 years )

I've done everything from customer service and tech support to creating customer engagement metrics, monitoring and implementing customer engagement and satisfaction programs. Recently I put my 2+ years of social media research and expertise from RoyalAnts into motion and was instrumental in creating a social media plan for Qwest that will cover the many facets of Qwest, it's products, services, and partners.
Tier 3 technical analyst and asst. supervisor

MSN

(Public Company; 10,001 or more employees; MSFT; Online Media industry)

June 2002 — December 2003 (1 year 7 months)

Handled executive escalations, communication with NOC, and high profile issues. Supervised over two teams of 15+agents and provided technical knowledge and advice to team members. Create articles used in the MSNKB.

Josh Peters’s Education

Casper College

Associates , Computer Science , 1999 — 2002

My time at Casper College studying computer science has given me a strong emphasis on tech and tech based companies which is my strongest point when it comes to social media.

Activities and Societies:

Layout Editor and assistant editor of the Casper College Literary Arts magazine.
Tutor for computer science and electronics classes.