Joe Felger

Current

East Division Regional IT Manager at Fresenius Medical Care

Past

Senior Manager, Desktop Support at CompuCredit
Senior Manager, Desktop Support at EarthLink Inc,
Project Manager / Program Manager at Point Clear

6 more...

Education

Interactive Learning Systems
Interactive Learning Systems

Recommended

15 people have recommended Joe

Connections

500+ connections

Industry

Information Technology and Services

Joe Felger’s Summary

Results-driven, goal-focused customer-facing business leader in high-tech software services, sales and business development. Passionate about delivering a dramatic positive impact for the company and its employees. Extensive experience in implementing processes and systems, working with global customers, and leading customer service and support organizations. Highly adept at providing differentiated customer service, developing new processes, and creating cutting edge customer solutions. Demonstrated ability to find, recruit and develop talent. Insightful leader, with high integrity and high energy, who thrives in rapid growth, demanding.

Joe Felger’s Specialties:

Desktop Support Management, Call Center Management, Help Desk Management, Financial Management, Business Development, IT Governance / Compliance, Asset Management, Project Management, Problem Solving Skills, Team Building and Leadership, Resource Management, Root Cause Analysis, Process Improvement, Systems Lifecycle, and Staff Development Training.