James Wong

Current

• Online Communications Manager & Global Community Manager at iContact Corporation

Past

• Part-Time Sales Associate at Brookstone
• Technical Support Analyst II at iContact Corporation
• CAD Design Engineer at Cooper Bussmann

• Technology Coordinator at Keller Williams Realty
• Office Associate at Helzberg Diamonds

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2 more...

Education

• North Carolina State University
• North Carolina Central University
• Cary High School

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Recommended

20 people have recommended James

Connections

243 connections

Industry

Online Media

Websites

• iContact Corporation
• Twitter
• NauticalUrge Blog

James Wong’s Summary

Over 12 years of Internet, HTML Design, & eMarketing Experience, specializing in Social Media, Web 2.0, Enterprise 2.0, & Brand Reputation Management.

Online Communications Manager dedicated to iContact's Online Reputation Management (ORM), Brand Reputation Management (BRM), Social Media Marketing (SMM), and Company Culture Initiatives which improve the welfare and quality of life for our iContact "family" members.

Global Community Manager for the iContact Community (http://community.icontact.com). The iContact Community is a network of business owners interested in tapping into the diverse markets of potential clients available globally, through Social Media Strategies, Marketing (SMM), and Online Reputation Management (ORM/BRM).

iContact.com's web-based applications enable businesses to manage Online Communications, as well as to Create, Send, and Track Emails, Newsletters, Blogs, RSS Feeds, Surveys, AutoResponders, and other Social Media Communication Tools.

James Wong’s Specialties:

Online Communications Management, Global Community Management, Strategic Community Planning, Tactical Community Strategies, SMB eMarketing, Online Communication, Social Media Relations, Social Media Marketing, Web 2.0 Concepts & Technologies, Enterprise 2.0 Concepts & Technologies, Online Reputation Management, & Brand Reputation Management.

James Wong’s Experience

• Online Communications Manager & Global Community Manager

  iContact Corporation

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  November 2007 — Present (1 year 1 month)

  Online Communications Manager dedicated to iContact's Online Reputation Management (ORM), Brand Reputation Management (BRM), Social Media Marketing (SMM), and Company Culture Initiatives which improve the welfare and quality of life for our iContact "family" members.
  
  Global Community Manager for the iContact Community (http://community.icontact.com). The iContact Community is a network of business owners interested in tapping into the diverse markets of potential clients available globally, through Social Media Strategies, Marketing (SMM), and Online Reputation Management (ORM/BRM).
  
  iContact Brand Manager dedicated to iContact's Online Reputation Management (ORM), Brand Reputation Management (BRM), Social Media Marketing (SMM), and Company Culture Initiatives which improve the welfare and quality of life for our iContact "family" members.

• Part-Time Sales Associate

  Brookstone

  (Public Company; 1001-5000 employees; BKST; Retail industry)

  October 2007 — December 2007 (3 months)

  Seasonal Part-Time Sales Associate for Brookstone, a major competitor to Sharper Image, both of which specialize in unique gadgets, fine travel accessories, and gifts.
  
  Assisted the Southpoint (Durham, NC) location as not only a sales associate, but provided management with new ideas on how to efficiently market and successfully sell merchandise to the public.

• Technical Support Analyst II

  iContact Corporation

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  March 2007 — November 2007 (9 months)

  Provided Level II Technical Support for the iContact Online Communications Platform. Support provided via Email, Phone, and Chat Support Channels.

• CAD Design Engineer

  Cooper Bussmann

  (Public Company; 10,001 or more employees; CBE; Electrical/Electronic Manufacturing industry)

  January 2006 — January 2007 (1 year 1 month)

  Computer Aided Design Engineer, utilizing AutoCAD, SolidWorks, and Pro/E Wildfire 2.0.

• Technology Coordinator

  Keller Williams Realty

  (Privately Held; 10,001 or more employees; Real Estate industry)

  February 2004 — January 2006 (2 years)

  Systems and Network Admin for the Cary branch of Keller Williams. Tasked with all Technical and Systems aspects of operating and maintaining daily operations.

• Office Associate

  Helzberg Diamonds

  (Public Company; 1001-5000 employees; Retail industry)

  2004 — 2005 (1 year)

James Wong’s Education

• North Carolina State University

  Computer Science 2001 — 2003

• North Carolina Central University

  Computer Science 2000 — 2001

  North Carolina Incentive Scholar
  NCCU Honors Student

• Cary High School

  Diploma, Network Engineering, Web Design, & Naval Science, 1996 — 2000

  CHS Honors Graduate

  Activities and Societies:

  Completed 4 Years in the Naval Junior Reserve Officers Training Corps (NJROTC) Program with Honors.

Additional Information

James Wong’s Websites:

• iContact Corporation
• Twitter
• NauticalUrge Blog

James Wong’s Interests:

Management, Global Community Management, Corporate Brand Management, Strategic Community Planning, Tactical Community Strategy, SMB eMarketing, Online Communications, Social Media Relations (SMR), Social Media Marketing (SMM), Web 2.0 Concepts & Technologies, Enterprise 2.0 Concepts & Technologies, Online Reputation Management (ORM), Brand Reputation Management (BRM), Search Engine Optimization (SEO), Public Relations (PR), Social Media (SM), Internal Communications, Emerging Technologies, Disc Golf, Fishing, NHL Hockey, Karaoke, Professional Bull Riding, Social Events, Activities, Company Culture Initiatives.

James Wong’s Groups:

LinkedIn Raleigh, National Social Media Club, Social Media Club RDU, inSide919 Professionals, Email Marketers Club, Internet Strategy Forum, Raleigh Internet Marketing Masterminds, Triangle Interactive Marketing Association, Direct Marketing Association, Society of Plastic Engineers, Association of Well Dressed Professionals, Triangle Tweetups, Plurk, iContact Users Group.

•    eOffice
•    Society for New Communications Research
•    OpenNetworkers.info < 50.000+ members across 60 social networks >
•    StartupNation Entrepreneurs Networking Group
•    Web 2.0
•    NetworkingPros
•    LI Socials
•    Triangle Tweetup
•    Digital Marketing
•    Social Carolina
•    Social Media Today
•    Social Media Marketing
•    Tweeple
•    Community 2.0
•    Linking Raleigh, NC
•    Plurk-in
•    Social Media Club
•    Raleigh IT
•    Social Media Club RDU - Raleigh/Durham
•    iContact Users Group

James Wong’s Honors:

- Society of New Communications Research Commendation of Excellence (2008)

- iContact Outstanding Performance Award (2008)

- Pro/Engineer Wildfire Certification (2003)

- SolidWorks Certification (2002)

- American Legion Achievement in Military Leadership (2000)

- US Marine Corps League Leadership Commendation (1999)

- US Navy Mini-Boot Camp Commendation (1999)

- US Navy Area 5 Leadership Academy Commendation (1998)

- CHS Outstanding Academic Achievement (1998)

- US Coast Guard AUX Seamanship Commendation (1997)

James Wong’s Contact Settings

Interested In:

• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch