Erick Simpson

Current

Co-Founder and Vice President at MSP University
Co-Founder, Vice President/CIO at Intellgent Enterprise

Past

IT Consultant at Epson

Recommended

9 people have recommended Erick

Connections

415 connections

Industry

Management Consulting

Websites

Erick Simpson’s Summary

As Vice President and CIO of Intelligent Enterprise, a Gold Certified Microsoft Partner, and MSP University, Erick Simpson has experienced first-hand the challenges of growing an I.T. Business. Intelligent Enterprise has been providing Information Technology Solutions to the Southern California SMB Market since 1997. Their relationships with partners such as Microsoft, Cisco, Citrix, Intel and HP have allowed them the ability to design, scale and implement effective infrastructure solutions for their diverse client base.

One of the first “pure-play” MSP’s in the SMB space, Intelligent Enterprise successfully migrated to a Managed Services business model in January of 2005, and developed an “All You Can Eat” Managed Services Approach focused on 3 Core Deliverables – Remote Help Desk, Proactive Network Monitoring, and they pioneered Vendor Management.

Through the creation of a Managed Services Sales and Marketing approach unique to the Industry, Intelligent Enterprise sold over $2MM worth of Managed Services Agreements before being asked to share their Managed Services knowledge and expertise with thousands of IT Service Providers, Vendors and Channel Organizations worldwide through their MSP University at http://www.mspu.us.

MSP University provides education, training, fulfillment and consulting services to membership organizations, vendor channels, franchises and independent IT service organizations worldwide, and is the ultimate resource for all IT service providers either preparing to transition to an annuity-based Managed Services delivery model, or who are already delivering Managed Services, and wish to increase their knowledge of Managed Services Vendors, Services, Solutions and Business, Technical and Sales and Marketing Best Practices at http://www.mspu.us.

Erick Simpson’s Specialties:

A recognized Author, Speaker and Trainer, Erick is the author of "The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know...", the definitive book on Managed Services, and the follow-ups in MSP University's Managed Services Series “The Best I.T. Sales & Marketing BOOK EVER! and "The Best I.T. Service Delivery BOOK EVER! Erick has also co-authored the HTG publication “Peer Power – Powerful Ideas for Partners from Peers”.

Erick Simpson’s Experience

Co-Founder and Vice President

MSP University

(Management Consulting industry)

2005 — Present (4 years )

A subsidiary of Intelligent Enterprise, MSP University (http://www.mspu.us) provides education, training, fulfillment and consulting services to Fortune 100 Manufacturers, Distributors, Vendors and their Channel Partners, as well as thousands of independent IT Service Providers worldwide.

MSP University helps IT service providers become more effective, efficient and profitable through best practices-based business transformation services and ITIL-focused service delivery training offerings.

MSP University assists manufacturers, vendors, distributors and franchisors better understand the needs of their channels and partners, and develops internal as well as partner-focused training programs designed to help their partners become more successful, and create content and deliver marketing, benchmarking and peer group advisory services, in addition to product and services consulting and go to market strategies.

MSP University helps MSPs succeed...period.
Co-Founder, Vice President/CIO

Intellgent Enterprise

(Information Technology and Services industry)

April 1997 — Present (12 years 8 months)

Gold Certified Microsoft Partner and operators of a successful IT Services Practice since 1997, who successfully transitioned to a completely Managed Services delivery model in January of 2005. As one of the first "pure-play" MSP’s in the SMB space, Intelligent Enterprise developed an "All You Can Eat" Managed Services approach focused on bundling three core deliverables – Remote Help Desk, Proactive Network Monitoring, and they pioneered Vendor Management.

Through the creation of a Managed Services sales and marketing approach unique to the Industry, in a span of 18 months Intelligent Enterprise sold well over $2MM worth of Managed Services Agreements before being asked to share their Managed Services knowledge and expertise with thousands of IT Service Providers, Vendors and Channel Organizations worldwide through MSP University.
IT Consultant

Epson

(Public Company; 10,001 or more employees; Computer Hardware industry)

February 1994 — April 1997 (3 years 3 months)

Consulted on creation of Call Center and Help Desk for 1100 local and 700 remote staff and call triage and problem management processes for internal and external IT staff. Trained NOC, Call Center and Help Desk staff in day-to-day problem management and regular maintenance best practices.