
Technology Specialist - Making the Complicated Simple
Greater Nashville Area

Technology Specialist - Making the Complicated Simple
Greater Nashville Area
I am a generalist who helps make specialists work better... Think of me as the catalyst to your personality & skill chemistry experiment.
I believe that IT is a tool for getting "the real work" done.
IP Networking, Web Administration, Linux/Unix Administration, Windows Administration, Mac OSX, Network Security, Help Desk, End User Training
I think outside the box, to come up with new solutions to problems.
(Educational Institution; 5001-10,000 employees; Education Management industry)
September 2002 — Present (7 years 4 months)
I provide hands on and remote support for technology issues, including:
- Local Area Network issues in schools,
- Wide Area Network issues between locations,
- Student Management System issues,
- Individualized Education Plan Automation package issues,
- Library Automation software issues,
- Microsoft Active Directory,
- Coordinating with our email provider,
- Coordinating with our network access provider,
- Managing the technical aspects of payroll entry using Peoplesoft EBS
Additionally, I am responsible for administering technology tools for the IT Help Desk including:
- HelpSTAR
- Help Desk Wiki
- Internal Instant Messaging Server
(Public Company; 10,001 or more employees; NT; Computer Networking industry)
March 2000 — August 2001 (1 year 6 months)
My responsibilities in this position included:
- Provide level 2 technical support for over 50 customer facing eBusiness applications.
- Document existing but undocumented support processes and procedures.
- Facilitate change control meetings, by interfacing with groups responsible for network infrastructure, security administration, database administration, and applications developers, to insure successful rollout of changes, improvements and fixes.
- Project manage the roll out of customer facing eBusiness applications to new global data centers.
- Manage Service Level Agreements with customer groups, and service providers
(Public Company; CBR; Information Technology and Services industry)
May 1997 — March 2000 (2 years 11 months)
Contracted to State of Tennessee, Office of Information Resources, Wide Area Networking Group.
(Government Agency; Government Administration industry)
May 1997 — March 2000 (2 years 11 months)
As consultant to State Government, I was part of a six man team who managed the wide area data network for the state of Tennessee. I was personally responsible for managing IP and IPX address allocations, domain name server administration, inventory data, and coordinating and working with vendor contacts, for installations, upgrades, and maintenance of a wide area network serving government agencies, and local education agencies in 95 counties in Tennessee.
(Information Technology and Services industry)
December 1995 — May 1997 (1 year 6 months)
Provided pre-sales and post-sales support for Cabletron's network management software systems, to a variety of customers, in the southeastern United States.
(Privately Held; 1-10 employees; Information Technology and Services industry)
March 1995 — January 1996 (11 months)
Provided technical leadership and innovation for a start up Internet Service Provider. During my tenure, we went from serving Huntsville, AL, to serving 3/4 of the state of AL, by leveraging unique solutions, that allowed us to grow our network.
(Mechanical or Industrial Engineering industry)
June 1994 — May 1995 (1 year )
(Information Technology and Services industry)
May 1993 — June 1994 (1 year 2 months)
(Mechanical or Industrial Engineering industry)
March 1992 — May 1993 (1 year 3 months)
(Public Company; 10,001 or more employees; SANM; Electrical/Electronic Manufacturing industry)
March 1988 — March 1992 (4 years 1 month)
Two years as the lead software engineer working on the flight computer systems modules for the YF23 Advanced Tactical Fighter. During the same period also led the software development team for the Test and Maintenance equipment for testing the YF23 ATF flight computer modules.
Two years on the commercial side of the company, coding PC motherboard and peripheral diagnostic software for the contract manufacturing organization.
(Public Company; 10,001 or more employees; HON; Aviation & Aerospace industry)
June 1981 — September 1986 (5 years 4 months)
During my time at Honeywell, I worked on a number of projects including:
the Modular Missile Bound Computer System (MMBC),
the Forward Acquisition Sensor (FAS),
the Advanced Digital Onboard Processor (ADOP),
the Homing Overlay Experiment (HOE),
the Orbiter Payload Work Station (OPWS),
I worked on bare-metal 1750A assembly language software for flight systems, VAX/VMS drivers for simulations and support, and a number of other interesting systems.
Computer Security, Open Source Software, Internet Convergence, Web 2.0, VoIP, Computer Forensics, Penetration Testing, Music, Science Fiction, Gardening, Amateur Radio, Blogging
iSafe
Manned and Reusable Systems Award (MARSA) received in 1983, for my dedication and hard work in delivering first hardware and software systems to Rockwell International, six months after contract start, for the Orbiter Payload Work Station (OPWS), a general purpose payload control computer system, for the space shuttle.