Earl LaChance

Current

• CRM Delivery Manager at Solvis Consulting, LLC

Past

• ClarifyCRM Consultant at Cingular Wireless
• (Solvis Consulting) Senior CRM Consultant at Amdocs
• Senior CRM Consultant at Adjoined Consulting

2 more...

Education

• Babson College
• University of Pittsburgh

Recommended

8 people have recommended Earl

Connections

123 connections

Industry

Information Technology and Services

Websites

• My Company

Earl LaChance’s Summary

I have a proven track record in Customer Relationship Management (CRM), Marketing Automation, Business Intelligence and IT consulting for the Retail, Telecommunications and Finance industries.

My unique value is the ability to combine strong leadership, project management, and communications skills with CRM Best Practices knowledge and the technical aspect of software development. Throughout my career as a consultant, I have focused on and developed Business Intelligence and CRM package delivery methodology. These skill sets are complimented by my ability to manage expectations with the client and to organize teams for successful, on-time and on-budget project delivery.

I also hold certifications from Salesforce.com (Authorized Consultant) and am recognized as a senior consultant and trainer for SAS Marketing Automation and the SAS Business Intelligence architecture. I have acted as a technical consultant and subject matter expert in SAS Marketing Automation for the SAS Professional Services group in the Latin American region.

Earl LaChance’s Specialties:

CRM Subject Matter Expert, Salesforce.com, and SAS Marketing Automation implementations for the Retail, Telecommunications, and Finance industries.

Earl LaChance’s Experience

• CRM Delivery Manager

  Solvis Consulting, LLC

  (Information Technology and Services industry)

  January 2000 — Present (8 years 10 months)

  Solvis Consulting is a full-service management consultant company specializing in Customer Relationship Management.
  
  Our experience and technical know-how can help any company - from telecommunications to financial institutions to retail call centers - to develop and deploy effective, efficient, technologically savvy demand generation and customer loyalty solutions.
  
  Solvis conducts an in-depth analysis of your company’s structure and recommends methodologies to transform business processes and integrate new technology so that every department works as an efficient unit with a 360 degree view of the customer.
  
  KEY CLIENTS: Bell Canada(Aliant Telecom), Nortel Networks, Allegiance Telecom of Texas, Cingular Wireless(AT&T), SAS, Santander Bank Puerto Rico, Mercantile Bank of Venezuela, Telefonica Telecom of Peru, Liverpool Malls of Mexico

Earl LaChance’s Education

• Babson College

  Bachelor of Science, Management Information Systems and Entrepreneurship, 1992 — 1996

  Majored in Management Information Systems with a focus on Entrepreneurial Studies

  Activities and Societies:

  Babson Boxing Team, Class Vice President, Admissions Assistant, Business Plan Competition

• University of Pittsburgh

  Liberal Arts, Semester at Sea, 1995 — 1995

  Studied and traveled via ship to 11 countries over 4 months (Canada, Japan, China, Hong Kong, Vietnam, India, Eqypt, Israel, Russia, Turkey, Morocco).

  Activities and Societies:

  Liberal Arts courses focused on Indigenous Cultures, History, Geopgraphy, Religion.

Additional Information

Earl LaChance’s Websites:

• My Company