
QA Test Architect at CNA Surety
Sioux Falls, South Dakota Area

QA Test Architect at CNA Surety
Sioux Falls, South Dakota Area
Twenty years' experience in the Quality Assurance/Quality Control/Quality Management field from multiple perspectives and in multiple industries including Gaming, Finance, Hardware, Signals, Photography, and Digital Asset Management. Emphasis on Internet-based systems with web-based testing. Familiar with QA assessment and participation at all stages of the software development lifecycle. Very comfortable with the intrinsic audit and communicative trails that drive a professional quality program and provide measurable statistics and metrics on engineering success.
Quality Assurance, Quality Management QA, Agile QA, Software Development, Software Testing, Results Analysis, Development Metrics, Interconnected Systems Testing, Digital Asset Management
(Public Company; SUR; Insurance industry)
October 2009 — Present (2 months)
Just started. Getting oriented. Why is orientation so disorienting?
(Computer Software industry)
March 2008 — August 2009 (1 year 6 months)
Coordinating the evaluation of software systems published by Maas Global Solutions and its subsidiaries, especially Intellivative, Inc. Responsible for defining the evaluatory process as well as running test schemes and briefing testers to ensure the high potential of customer satisfaction throughout the entire usability chain. Works with the Usability Analyst to coordinate testing and validation routines and to ensure product functionality, verity, and usability prior to each release. Defines, manages, and audits the Quality Assurance process and leads Quality Control endeavors including testing throughout production life cycles.
(Photography industry)
May 1995 — May 2009 (14 years 1 month)
Owner, lead photographer, and lead programmer for an established digital production company specializing in wedding, personal, and nature documentary in still-capture and online media.
(Public Company; TWX; Broadcast Media industry)
July 2005 — April 2009 (3 years 10 months)
External (non-paid) beta-tester for GameTap. Instrumental participant in the quality assurance process for the GameTap program, its platform emulators, and hosted games. Awarded "Elite Tester" status in May, 2007 with commensurate additional responsibilities including moderation of beta-testing forums, assisting in the education of fellow testers, and front-line response for testers needing further guidance and assistance.
(Privately Held; 1-10 employees; Marketing and Advertising industry)
May 2000 — January 2001 (9 months)
Directed the design and implementation of client websites for a Brand Solutions Agency in Santa Barbara, CA. Primarily responsible for the re-engineering and deployment of photospin.com, and consulted on several others. Established a programming methodology for the ease of integration of new client websites into our engineering queues and consulted with corporate owners and clients on best engineering designs to meet client needs. I left the company after it decided that an engineering focus was not in its best interest, with permission to continue my services to Impossible clients as a freelancer.
(Public Company; 201-500 employees; MCRE; Computer Software industry)
November 1998 — May 2000 (1 year 7 months)
Interconnected systems programming, tying together Sun/Sparc, Unix and Windows servers from companies purchased by MetaCreations in order to provide seemless service after takeover while still gather pertinent user metrics. Developed and implemented a programming methodology for the ColdFusion Markup Language for use across our disparate websites, which allowed our department to remain small and effective. Assisted Online Services Manager with evaluating workflow for the department as well as the ongoing transition and consolidation of digital assets. Worked with corporate IT personnel to define and deliver marketing metrics to sales and marketing personnel. Managed the BryceTalk™ chat forums with several other employees, serving as an online evangelist and forum administrator.
(Privately Held; 11-50 employees; Computer Hardware industry)
March 1993 — April 1996 (3 years 2 months)
Computer Systems Value-Added Reseller focusing at the time on small business services and computer components. Defined and managed the testing and QA function. Created corporate documentation standards, improving communications and chain-of-custody issues. Aided in the Company’s ISO-9000 certification process, establishing compliant standard operating procedures and standards conformance. Wrote and implemented a tracking system for all sales and services through to accounts receivable and accounts payable, cutting order processing by 65%.
(Government Agency; 10,001 or more employees; USA; Military industry)
February 1986 — May 1992 (6 years 4 months)
Russian linguist (DLIFLC Monterey, graduated May 1988) and SIGINT analyst. Served at various duty stations in primary MOS of 98C. Exited service from the 66th MI CO, 3D ACR in Fort Bliss in May, 1992 after returning from Desert Shield/Desert Storm.
BSBM , Business Management , 1993 — 1995
bachelor of science in business management program. degree not completed due to move.
none , Music Composition , 1985 — 1987
music composition and vocal performance
environmental documentary, nature documentary, digital darkroom
Professional Photographers of America, North American Nature Photography Association, National Association of PhotoShop Professionals, United States Soccer Federation (referee, instructor, and assessor), International TaeKwonDo Alliance, Sioux Falls Chamber of Commerce, Harrisburg Schools