Daniella Castelucci

Daniella Castelucci

LAC Customer Reporting Senior at Hewlett-Packard

Brazil

Current
  • LAC Reporting Senior Engineer at Hewlett-Packard
  • Free-lancer English/Spanish translator at Headline
Past
  • Information Architect at HOLD TI
  • E-commerce coordinator at Maersk Line
  • E-Commerce Coordinator at Maersk Brasil Brasmar Ltda.
Education
  • Fundação Getulio Vargas
  • Fundação Getúlio Vargas
  • Universidade Estadual Paulista
  • Universidade Estadual Paulista 'Júlio de Mesquita Filho'
  • Fachhochschule Regensburg
Connections
43 connections
Industry
Information Technology and Services
Websites

Daniella Castelucci’s Summary

Daniella Castelucci’s Specialties:

Programming languages: ColdFusion, ASP, Visual Basic, HTML,
JavaScript
Modeling: UML methodology, ErWin, RUP, Enterprise Architect, Visio
Database: SQL Server, Microsoft Access, Oracle (scholastic experience
only)
Office suites: Microsoft Office (including macros), Star Office
Email: Microsoft Office, Outlook Express
Others: Technical translations, customer relationship, e-commerce, logical
intelligence, foreign trade, Crystal Reports, technical reporting
(international experience)


Daniella Castelucci’s Experience

  • LAC Reporting Senior Engineer

    Hewlett-Packard

    (Public Company; HPQ; Computer Hardware industry)

    March 2009Present (9 months)

    Front office, back office and project management tasks for transition customers (reporting tower)

  • Free-lancer English/Spanish translator

    Headline

    (Publishing industry)

    December 2004Present (5 years )

    - Translate tecnology articles and press releases from Adobe, Websense, Zebra, Lexmark
    - Translate support material and books related to IT trainings to Fundação Bradesco

  • Information Architect

    HOLD TI

    (Privately Held; Information Technology and Services industry)

    May 2008February 2009 (10 months)

    - Understanding of customer needs when demanding websites and portals
    - Wireframes, sitegrams and fluxograms design for systems
    - Analysis of usability and accessibility
    - Translation of accessibility guidelines from W3C
    - Documentation for user training

  • E-commerce coordinator

    Maersk Line

    (Privately Held; 10,001 or more employees; Maritime industry)

    June 2007May 2008 (1 year )

    - Technical support for maerskline.com via chat, handling up to 4
    customers at a time in English, Spanish and Portuguese
    - Processing of Digital Certificates
    PDF created with pdfFactory trial version www.pdffactory.com
    - Training for Latin America’s e-commerce coordinators
    - Certified as E-Commerce Expert after training in Copenhagen
    - Nominated to Quality Assurance project
    - Log and accomplish system errors
    - Introduce best practices to the team

  • E-Commerce Coordinator

    Maersk Brasil Brasmar Ltda.

    (Information Technology and Services industry)

    20062008 (2 years )

  • Customer Service Representative

    Maersk Line

    (Privately Held; 10,001 or more employees; Maritime industry)

    February 2006May 2007 (1 year 4 months)

    - Call center attendance
    - Export documentation
    - Export key accounts administration
    - Leadership in E-commerce projects for improving our customer
    position (maerskline.com.br revision)

  • Undergraduate foreign intern

    Kompetenzzentrum für Software Engineering

    (Information Technology and Services industry)

    April 2004December 2004 (9 months)

    - Wrote the final report of the project “Evaluating UML Tools”
    (later published).
    - Tested all the UML Tools for the project.
    - Principal conductor of the project “Evaluating UML Tools”.
    - Translated the website from German to English.
    - Contacted the president of the company presenting the best
    evaluated tool within our project

  • Undergraduate intern - Web developer

    Empresa Brasileira de Correios e Telégrafos

    (Public Company; 10,001 or more employees; Government Administration industry)

    March 2002October 2003 (1 year 8 months)

    - User support.
    - Modelled and programmed ColdFusion, Visual Basic and ASP
    based systems.
    - Designed and deployed SQL Server databases.
    - Created scripts for Crystal Reports

  • Undergraduate intern - Coordinator

    LTIA

    (Privately Held; 51-200 employees; Computer Software industry)

    March 2001March 2002 (1 year 1 month)

    - Coordinator of developers team
    - Modelling web-based systems
    - Programmed ASP, SQL-Server based systems
    - Developed training material


Daniella Castelucci’s Education

  • Fundação Getulio Vargas

    Post-graduate , Management , 20082009

  • Fundação Getúlio Vargas

    MBA , Management , 20082009

  • Universidade Estadual Paulista

    College , Systems Information , 20012005

  • Universidade Estadual Paulista 'Júlio de Mesquita Filho'

    College , Information systems , 20012005

  • Fachhochschule Regensburg

    Graduate , Databases , 20042004

    - Scholarship due to high performance in college


Additional Information

Daniella Castelucci’s Websites:

Daniella Castelucci’s Groups:

In process of obtaining Italian Citizenship.

  •    ITSM (ITIL) Professionals
  •    FGV Alumni
  •    HP
  •    AIfIA - Instituto Asilomar para a Arquitetura de Informação
  •    Data Warehousing (Business Intelligence, ETL) Professional's Group
  •    Former Maersk employees

Daniella Castelucci’s Honors:

Scholarship from Unesp and from Fachhochschule Regensburg due good grades and behavior in college


Daniella Castelucci’s Contact Settings

Interested In:

  • career opportunities
  • new ventures
  • job inquiries
  • expertise requests
  • reference requests
  • getting back in touch

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