Chad M. Smith

Current

• VP Operations at Scratch n Sniff Pet Sitting

Past

• Operations Team Member at Cottonwood Financial
• Varsity Football Letterman at Baylor University
• Intern-Management at Academy Sports and Outdoors

• Fulfillment Supervisor at Vertical Alliance
• MRI Assistant at Orthopedic Associates of North Texas
• Customer Service Associate at Ticketmaster

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Education

• Baylor University

Recommended

2 people have recommended Chad M.

Connections

136 connections

Industry

Consumer Services

Chad M. Smith’s Summary

Experience in finance, retail, customer service and telecommunication industries. Strong Leadership skills with a high energy mentality with knowledge in training new and tenure employees, project management, sales, operations and business development.

Chad M. Smith’s Specialties:

Leadership, train new and tenured employees in new knowledge, skills, and attribute, motivate employees to complete task at top performance, communication, negotiation, project management, exceptional organizational, time-management and planning skill, proficient in the use of PowerPoint, Word and Excel, manage and utilize information systems, write business letters, memos, and reports, and develop and deliver multimedia business presentations

Chad M. Smith’s Experience

• VP Operations

  Scratch n Sniff Pet Sitting

  (Consumer Services industry)

  June 2009 — Present (7 months)

  Scratch n Sniff Pet Sitting offers at-home pet sitting.

• Operations Team Member

  Cottonwood Financial

  (Privately Held; Financial Services industry)

  June 2008 — September 2009 (1 year 4 months)

  •Trained new hires and existing employees in new knowledge, skills and abilities
  •Created new and updated existing manuals and procedures
  •Opened new stores
  •Worked as a Store Manager in different stores, processed different loan products and day to day store activities
  •Worked as a District Manager, responsible for four stores.
  •Conducted full store audits
  •Customer Service Representative and help desk for stores
  •Created business memorandums, expense reports, trip summaries and employee reviews
  •Implemented new loan products into the field
  •Worked on company projects

• Varsity Football Letterman

  Baylor University

  (Educational Institution; 1001-5000 employees; Higher Education industry)

  August 2003 — December 2007 (4 years 5 months)

  •Earned a NCAA athletic scholarship
  •Started 26 games while competing in the Big XII Conference for four years
  •Served on a Football Leader Council in 2007.

• Intern-Management

  Academy Sports and Outdoors

  (Privately Held; 1-10 employees; Retail industry)

  May 2007 — August 2007 (4 months)

  •Managed 6 employees
  •Created employees schedules
  •Reviewed financial statements
  •Handled cash withdraws
  •Build a communication network with the customers
  •Informing the customer of all information needed to make a thoughtful purchase
  •Suggestive selling other items for sale
  •Provide excellent service to previous customers

• Fulfillment Supervisor

  Vertical Alliance

  (Privately Held; 11-50 employees; Information Technology and Services industry)

  June 2003 — August 2003 (3 months)

  •Managed 3 employees
  •Ensured entertainment tickets were processed

• MRI Assistant

  Orthopedic Associates of North Texas

  (Hospital & Health Care industry)

  January 2003 — June 2003 (6 months)

  •Prepped patients for MRI
  •Fielded customer calls
  •Processed payments/insurance companies
  •Created financial documents

• Customer Service Associate

  Ticketmaster

  (Public Company; 1001-5000 employees; TKTM; Entertainment industry)

  May 1999 — August 1999 (4 months)

  •Provided event information to customers
  •Informing the customer of all information needed to make a thoughtful purchase
  •Processed customers ticket orders
  •Multi-task, while engaging with customers and employees

Chad M. Smith’s Education

• Baylor University

  B.B.A. in Management , 2003 — 2007

  Also studied in marketing, public relations and training.

  Activities and Societies:

  Baylor Varsity Football Team

Additional Information

Chad M. Smith’s Honors:

•Earned an NCAA football athletic scholarship

•Presented with Big XII Athletic Honor Roll for two semesters

•Presented Global Supply Chain Management & L3 Communications Case Study Award

Chad M. Smith’s Contact Settings

Interested In:

• career opportunities
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch