Bill Albing

Current

Sr. Information Architect at Paragon Application Systems

Past

Knowledge Developer at FarPoint Technologies
Senior Technical Writer at Level 8 Systems
Senior Technical Writer at Make Systems (now OpNet)

Technical Writer at Marathon Innovations
Contract Writer at Organon Teknika

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2 more...

Education

Washington University in St. Louis
St. Olaf College

Recommended

4 people have recommended Bill

Connections

114 connections

Industry

Information Services

Websites

Bill Albing’s Summary

Technical communication specialist with engineering background and over 15 years of experience working alongside developers, engineers, inventors, entrepreneurs. Developed documentation systems, designed web sites and intranet sites, worked with online help systems, authoring tools, and structured data. Exemplary writing skills are also part of the mix. Proponent of social networking as a basis for collaborative communication.

Bill Albing’s Specialties:

helping experts communicate, creating concise documentation, whether process docs or product docs, author in structured FrameMaker and XML, .NET application development help systems, API reference documentation, Web site layout and Web page design, process docs and more.

Bill Albing’s Experience

Sr. Information Architect

Paragon Application Systems

(Privately Held; Banking industry)

July 2008 — Present (1 year 1 month)

Architecting product documentation, information for professional services, training material, and internal company portal. Authoring context sensitive online help for product integration in XML and HTM with FrameMaker and in-house schema and XSLT. Organizing company portal with SharePoint. Producing product videos and PowerPoint presentations.
Knowledge Developer

FarPoint Technologies

(Privately Held; 11-50 employees; Computer Software industry)

October 2002 — July 2008 (5 years 10 months)
Senior Technical Writer

Level 8 Systems

(Public Company; 201-500 employees; LVEL; Computer Software industry)

October 2000 — June 2002 (1 year 9 months)

Responsible for 20+ books of customer documentation for application development toolset software. Created several books from scratch and published HTML online help and printable PDF documentation from a single source using FrameMaker and WebWorks.
Senior Technical Writer

Make Systems (now OpNet)

(Privately Held; 51-200 employees; Computer Software industry)

December 1999 — September 2000 (10 months)

Created single-source content for HTML help and printable PDF documentation for network performance simulation software using FrameMaker and Quadralay WebWorks. Created intranet for cross-departmental communication. Developed user documentation content and training material, and taught classes on use of the product. Developed public Internet web site for marketing.
Technical Writer

Marathon Innovations

(Privately Held; 11-50 employees; Computer Software industry)

January 1999 — December 1999 (1 year)

Created documentation department from scratch. Chose authoring environment, developed templates, and created single-source content for hard copy and online documentation for Internet-based C++ and Java applications. Used MS Word and RoboHelp.
Contract Writer

Organon Teknika

(Public Company; 1001-5000 employees; Medical Devices industry)

1994 — 1995 (1 year)

Bill Albing’s Education

Washington University in St. Louis

1981 — 1983
St. Olaf College

B.A. , Physics , 1979 — 1981

Additional Information

Bill Albing’s Websites:

Bill Albing’s Interests:

social media, Web 2.0, XML, communicating ideas

Bill Albing’s Groups:

ASIS&T (American Society for Information Science and Technology), founding member of KeyContent.org Inc., RTP DITA User's Group, STC (Society for Technical Communication), TriXML