Luz(Lucy) Berrios

Luz(Lucy) Berrios

Supervisor of CMS Reconciliation and Recovery dept in Government Markets at Independence Blue Cross

Location
Greater Philadelphia Area
Industry
Insurance

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Luz(Lucy) Berrios's Overview

Connections

60 connections

Luz(Lucy) Berrios' Summary

High performing business leader with 20+ years of experience in the Health Care Environment. Consistently achieve record-high customer satisfaction rankings and improvements to the bottom line. Strong business sense and proven success in meeting new challenges & delivering on-time results in fast-paced and team-working environment. Self-starter, personable, motivated, meticulous and bi-lingual.

Luz(Lucy) Berrios' Volunteer Experience & Causes

  • Volunteer Experience

    • blood drive ambassador

      American Red Cross
      • Health
      January 2009 November 2009 (11 months)

      it was a great opportunity to reach out to spanish and african american individial and use myself as a sample of what we could to do to help others. Our blood type is high in demand yet low in storage. I wish I could do more than voice myself and donate.

Luz(Lucy) Berrios' Languages

  • Spanish

Luz(Lucy) Berrios' Skills & Expertise

  1. Insurance
  2. Requirements Gathering
  3. Analysis
  4. Program Management
  5. Medicaid
  6. Project Management
  7. Strategic Planning
  8. Quality Assurance
  9. Requirements Analysis
  10. Provider Relations
  11. Data Analysis
  12. SharePoint
  13. Customer Service
  14. Management
  15. Outlook
  16. Team Building
  17. Account Management
  18. Strategic
  19. Process Improvement
  20. Team Leadership
  21. Business Development
  22. Sales Process
  23. Managed Care
  24. Customer Satisfaction
  25. Customer Experience
  26. Operations Management
  27. Sales Management
  28. Performance Management
  29. Contract Negotiation
  30. Change Management
  31. Health Insurance
  32. Vendor Management
  33. Business Analysis

View All (33) Skills View Fewer Skills

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