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What are your two best examples of memorable service at your... hospitalityeducators.com
The best differentiator for a business is providing an outstanding,...
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“The impact of performance measurement in a service factory - How...
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hsk-knowledge.com: over 1000 members! Support needed! -
Tips for Competing Against Airbnb blog.microsecommerce.com
The following post is from Justine Santa Cruz, Production Coordinator...
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Survey Says Business Travelers Want Practical Amenities hospitality.cvent.com
A recent Hotels.com survey reveals that hotel guests choose Wi-Fi as...
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Why do some people make it and others don’t? speakersue.com
SpeakerSue helps you improve your sales skills, increase your...
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Does Guest Review Management Really Pay Off? hospitalitynet.org
Does Guest Review Management Really Pay Off? - Lodging Interactive's...
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Exceptional customer service is not complicated stevecurtin.com
Exceptional customer service starts with employees who are kind and...
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The Brady Bundle: Jan/San and Laundry cleanlink.com
By adding a commercial laundry division to its already-extensive...
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Consider 2 Things Every Employer Wants bullhornreach.com
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Planets Apart… hospitalitynet.org
Planets Apart… | By Enda Larkin - “I think the challenge for many...
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Hotels gain star treatment from TV exposure hotelnewsnow.com
HotelNewsNow.comdelivers hotel industry news to executives who own,...
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Declining Employee Loyalty: A Casualty of the New Workplace knowledge.asb.unsw.edu.au
Published: May 15, 2012 in Knowledge@Australian School of Business If...
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Green Office Design: You Want the Good News About Overheads? knowledge.asb.unsw.edu.au
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Travel Q&A: Can I be a greener hotel guest? mercurynews.com
Ask questions. Does the hotel landscaping reflect the area s climate?...
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20 weird reasons to quit your job
Are you doing exit interviews? What are the most interesting reasons...
20 weird reasons to quit your job - Fortune Management -
How Small Businesses Can Manage Negative Online Reviews huffingtonpost.com
Reviews found on such websites as Yelp, Google Places and Citysearch...
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Video: highlighting housekeepers caterersearch.com
In this week’s issue, guest edited by Raymond Blanc, we explore the...
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Bedbug complaints made at 34 of 64 N. Ky. hotels news.cincinnati.com
Since May 2010, 34 of the 64 Northern Kentucky hotels under the...
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New housekeeping director emphasizes importance of listening to people gazette.unc.edu
Darius Dixon received a warm, welcoming reception on May 2 when he...
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Experts review shut-door housekeeping policies hotelnewsnow.com
HotelNewsNow.comdelivers hotel industry news to executives who own,...
Most Popular Discussions
Christoph
HOW GOOD IS GOOD ENOUGH richardswritings.blogspot.co.uk
Christoph
Selecting Proper Entryway Matting cleanlink.com
Entry mat selection and placement are far more important than many cleaning professionals realize. Installing the right mat in the right place can help keep a building cleaner and healthier and reduce the overall cleaning and...
Christoph
Christoph
A Reality Check for the Hospitality Industry: Are You As Hospitable As You Think?
In case you are interested in the book that is discussed in the article, click here: http://lnkd.in/nnwTkq
A Reality Check for the Hospitality Industry: Are You As Hospitable As You Think? - Charmed by Hospitality Marketing | Cvent Hospitality Marketing hospitality.cvent.com
As an industry focused on how it makes people feel, it’s essential for professionals in this industry to stop and ask themselves, “Am I practicing the art of hospitality?” Did you know it can take 3-4 purchases before a company...
Christoph
Technology – A Hoteliers Best Friend Or Worst Enemy? | By Tom Costello hospitalitynet.org
Technology – A Hoteliers Best Friend Or Worst Enemy? | By Tom Costello - I read an interesting post today from Michelle Schumate who is a Regional Director of Operations with The Hamister Group. Michelle and Hamister"s...
Christoph
New housekeeping director emphasizes importance of listening to people – University Gazette gazette.unc.edu
Darius Dixon received a warm, welcoming reception on May 2 when he introduced himself to the Employee Forum. The warmth was expressed through applause; the welcoming, by the absence of questions. Forum Chair Jackie Overton, who...
Christoph
Rody Moore: How Small Businesses Can Manage Negative Online Reviews huffingtonpost.com
Reviews found on such websites as Yelp, Google Places and Citysearch can make or break a local business.
Christoph
Does Guest Review Management Really Pay Off? hospitalitynet.org
Does Guest Review Management Really Pay Off? - Lodging Interactive's Guest Review System provides an easy way for hoteliers to collect and respond to comments in real time while CoMMingle...
Christoph
How to Use a Steam Cleaner for Grout Cleaning - Latest Cleaning Equipment for Commercial and Industrial Cleaning Purpose - Blogs - mycleanlink mycleanlink.com
mycleanlink is the hub of the cleaning industry. This community allows cleaning professionals to connect with their colleagues, discuss strategies, share valuable resources and build strong relationships.
Rohitha
Christoph
hsk-knowledge.com: over 1000 members! Support needed!
Dear hsk-knowledge.com-members,
I have to say that is great to see the group growing every day; as of today hsk-knowledge.com has ...
Christoph
20 NON-PAY MOTIVATORS linkedin.com
. No. 1: Recognition/Attention No. 2: Applause No. 3: One-on-One Coaching No. 4: Training No. 5: Career Path No. 6: Job Titles No. 7: Good Work Environment No. 8: On-the-Spot Praise No. 9: Leadership Roles No. 10: Team Spirit No. 11: Executive Recognition No. 12: Social Gatherings No. 13: Casual Dress Day No. 14: Time Off No. 15: Outside Seminars No. 16: Additional Responsibility No. 17: Theme Con
Bill
New honeymoon amenities ideas?
We routinely upgrade the happy couple and offer champagne and chocolates, rose petals across the bed, kissing towels swans or a ...
Honeymusings hotelsmag.com
As hoteliers, we’re adept at making honeymooners feel welcome. We routinely upgrade the happy couple and have chilled Champagne and chocolates waiting in their room. But let’s face it —...
Christoph
In the restroom, cleanliness is often all a matter of perspective. People rely on their senses to determine whether surfaces look or feel clean. More often, though, people use their nose to judge cleanliness and odors can be...
Christoph
When combatting men’s restroom odors, targeting the urinals is a great starting point. Uric salts are the cause of most odors and they can be found in urinal P-traps and drains as well as the urinal itself. However, spills and...
Christoph
- On-the-job training
- Job swaps
- Shadowing
- Classroom training
- Regular communication meetings « your vote
Richard
Team engagement
How do you engage your team leaders in the knowledge of a highly engaged team? Long winded question know!!
Christoph
How to Create Buzz on No Budget | Video | Entrepreneur.com entrepreneur.com
Local Bigwig's Ray Madronio turned to big players in his industry to get free marketing help for his startup. Hear how he did it, plus expert tips.
