Twylah is more than a pretty twitter. Twylah is a true social media tool with SEO and social media benefits. A must for social networkers.

Not that long ago anyone who needed a content management system (CMS) had to shell out a ton of money for a custom developed system. But things have changed over the last few years haven’t they? Today, three CMS solutions...

RealTimeFarms has created a crowd-sourced, nationwide guide to help consumers understand the route food took from farm to table.

Jon Ferrara thinks Salesforce is doing it wrong when it comes to social. The founder of Goldmine, a CRM company he sold for $100 million nearly a decade ago, is attacking the market a different way with his latest startup,...

20 years ago we had nothing; 15 years ago we had Ebay, Yahoo, Amazon; now we have Facebook, Twitter, Linked in, Focus,...

By Heather Clancy, Contributing Editor, SmartPlanet In mid-January, I asked the question, “Is your company ready to be a social business?” partially inspired by a barrage of new IBM software that fits into this application...

posted 4 months ago • 6 votes

As I sat in front of my computer for the third consecutive day managing my page, it hit me. I now see the purpose of the Facebook Ticker.

Congressman Issa (R), Wikipedia Founder Jimmy Wales, Google SVP and Chief Legal Officer David Drummond, Scribd Cofounder and CEO Trip Adler, and Mashable CEO Pete Cashmore talk about SOPA, OPEN, ACTA and more.

Networking is a tricky thing~ do it wrong, and you have provided a first impression that can't be erased. Try this... 1. Remind...

Without defining expectations, value propositions are unmanageable. Includes two brief Expectation Management case studies (Aer Lingus and Vueling), the latter formatted as a simple video workshop for customer experience professionals. Have fun!

Google Chairman Eric Schmidt recently said that the company's TV platform will soon dominate the CE market. I was initially underwhelmed by the recent system update, but now I have to say that I agree with Schmidt. Here are...

A common consideration in regards to agile software development - especially for Business Analysts - is; "How do you write good user stories?" In this short video, story mapping pioneer and agile expert Jeff Patton shares the exact formula for

Although I allow people to subscribe to my public posts, I've set up a business page for my consulting posts. Here's why...

Pity poor Linkedin. From an operational point of view it's doing everything right: The company's revenues rose 126 percent to $140 million in Q3 2011 and it would have been profitable if not for taxes. Its stock remains at a...