Salesforce.com Content & Chatter

Salesforce.com Content & Chatter

About the Salesforce.com Content & Chatter Group

Join this group to be able to share best practices among each other specifically focused around the Salesforce CRM Content & Chatter application.

Have something to say?

Join LinkedIn for free to participate in the conversation. When you join, you can comment and post your own discussions.

Join LinkedIn

Most Popular Discussions

Ben B.

Ben

I am investigating how best to mitigate SF storage cost for files (from content, files, etc) for an account. Anyone else see this as a...

posted 1 month ago

Ben B. 26 days ago • Edit • @Michael, great thanks. Please send me a note. »
See all 10 comments »
Michael C. Ben B.
Tom D.

Tom

How many Chatter groups is too many?

We have launched a small pilot in our Sandbox and have limited the number of groups ensuring folks can find what they want/need. Can ...

posted 3 months ago

Charlie S. 1 month ago • Edit • We have over 2000 groups. Generally for groups that are of high importance we use a standard naming conventions making them more discoverable ... »
See all 6 comments »
Volney S. Charlie S.
Karla K.

Karla

Does anyone have any "best practices" documentation to organize content? Dealing w/ a number of docs residing in multiple locations...

posted 8 months ago

Ben B. 2 months ago • Edit • Karla, I am curious about this one. Are you saying you want everyone to use and everything to go into Content (as sort of repository master)? ... »
See all 6 comments »
Karla K. Ben B.
Mike H.

Mike

Does anyone have collateral they can share that was used to launch Chatter/Content to their organization... launch documents?

posted 8 months ago

Tom D. 3 months ago • Edit • YouTube has a wealth of videos. We are not planning to produce anything on our own, just leverage the good work they have already done. Starting ... »
See all 6 comments »
Mike H. Tom D.
Amy D.

Amy

Are your users happy with Salesforce Content?

I'd love to see other instances of Salesforce Content to see what has worked for other companies!

posted 10 months ago

Michael C. 3 months ago • Edit • Tom, ... »
See all 5 comments »
Michael H. Tom D. Michael C.
Chitra N.

Chitra

What are the KPIs to measure content adoption?

We launched Salesforce Content a month back and would like to track the usage and adoption rate. Currently the dashboard has standard ...

posted February 11, 2011

Chitra N. 4 months ago • Edit • Thanks Amy, I will try it in our org. Our marketing team is also looking for seasonal trends. »
See all 5 comments »
Amy D. Liz K. Chitra N.
Michael C.

Michael

What feature do you wish Content had?

posted 5 months ago • 6 votes

Vote
  • Inline Audio

    0 (0%)

  • Inline Video

    4 (0%)

  • Mass Library Share

    0 (0%)

  • Combine Chatter and Content Files

    1 (0%)

  • Customize visibility of Custom Fields

    1 (0%)

    • « your vote
Chitra N. 4 months ago • Edit • i wish they had better reporting. Seems like a very basic thing.. »
See more »
Chitra N.
Liz K.

Liz

Is this usage report available for Content?

Hi folks - I am fairly new to Content and am trying to create a report that shows the top content downloaded for a certain month. (This ...

posted 4 months ago

Amy D. 4 months ago • Edit • Hi Liz - see my response on the other thread you commented on for the work-around I use. There is no way to pull that level of data in a report. ... »
See more »
Amy D.
Mike H.

Mike

Anybody know of a way to play videos loaded to content in the preview window, maybe a third party app to help enable?

posted 8 months ago

Liz K. 4 months ago • Edit • Liz likes this. »
See more »
Michael C. Mike H.
Cindy F.

Cindy

I liked the discussion for "best practices" to organize content. Does anyone have any insight into what custom fields might be useful?

Eventually this will roll out to several different sales organizations, the training division and our own SalesForce help center.

posted 7 months ago

Liz K. 4 months ago • Edit • Liz likes this. »
See more »
Michael C.
Amy D.

Amy

Helping overwhelmed users?

My nonprofit has been using Content for about 2 years, and as we add more assets our users are getting more overwhelmed with navigation ...

posted May 13, 2011

Michael C. 8 months ago • Edit • Ruth, the Visual Calendar demo has just been loaded. Please review it by selecting the "Watch a Demo" link on the right side of the ... »
See all 6 comments »
Ruth C. Michael C. Michael C.
Shannon R. Z.

Shannon R.

Need Assistance with Content and Subscriptions on our Customer Portal

We have a Customer Portal and we expose Content on the Portal. As an employee when I log into Salesforce I can subscribe to Content, ...

posted 10 months ago

Rajan (Raj) C. 9 months ago • Edit • A customer portal user can definitely subscribe to content, tags and libraries. @Shannon, the only thing I can think off is possibly ... »
See all 3 comments »
Michael C. Mark B. Rajan (Raj) C.
Michael C.

Michael

Salesforce.com Content/Chatter is now an open group

I am pleased to announce that, as the owner of this group, I have just switched us to an open discussion group. All future discussions ...

posted December 21, 2010

Michael C. April 6, 2011 • Edit • Linkedin is its own entity/company. Chatter is a social space on a product that is put out by salesforce.com. Sometimes you here that ... »
See more »
Timothy J. Michael C.
Michael C.

Michael

When creating a Content Delivery from the Content application, you should be able to select at the point of creation whether or not to have the most recent version displayed. Lastly you can also have the admin decide if the...

posted 2 months ago

Edit • »
See more »

About this Group

  • Created: April 24, 2009
  • Type: Professional Group
  • Members: 149
Ad

Group Statistics

CHECK OUT INSIGHTFUL STATISTICS ON THIS GROUP

  1. Director
  2. Manager
  3. Entry
MEMBERS
3,759
View Group Statistics »