Sales Marketing and Revenue Technology Hotel Professionals Group

Sales Marketing and Revenue Technology Hotel Professionals Group

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Most Popular Discussions

Derek H.

Derek

What defines guest loyalty?

Is there a difference between a frequent guest and a loyal guest?

posted 4 days ago

Erik M. 20 hours ago • Edit • Yes I think there is a difference, but it's more a question of semantics when you list 'frequent' and 'loyal' in the context of a hotel guest. ... »
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Brad H. Erik M.
Erik M.

Erik

Algorithms, Analytics and Decision Science - are hoteliers ready?

Great article in today's WSJ (link below).

Points of interest or discussion:

1. "Neither we nor the computers are perfect, but in ...

Analytics harvested from massive databases will begin to inform our day-to-day business decisions. Call it Big Data, analytics, or decision science. This is playing 'Moneyball' at life.

posted 1 month ago

Brad H. 1 day ago • Edit • BRING IT!!! To this point in our industry, I only go as far as a combined analysis of Hotelligence360, Star and Pace. I love statistics and ... »
See all 13 comments »
Jeroen S. Jeremy L. Brad H.
Abhishek S.

Abhishek

Does anyone have any ideas on how to monetize social networks as a sales channel for hotels?

posted 15 days ago

Brad H. 1 day ago • Edit • Just getting started on this myself. Develop a newsletter, blog and targeted group on linkedin. Promote industry wide info and promotions, not ... »
See all 12 comments »
Jan P. Brad H.
Abhishek S.

Abhishek

Channel Manager for Hotels - Online Survey

A poll for me to try and understand which is the most popular channel manager in the world, purely from personal perception basis.

Vote on this LinkedIn Poll to see the results divided by age, seniority, and gender. Use Polls to leverage the collective wisdom of millions of business professionals on LinkedIn.

posted 1 month ago

David G. 1 day ago • Edit • David likes this. »
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Dirk L.
Shailesh P.

Shailesh

Yesterday Six of the Largest hotel companies announced the launch of RoomKey.com, a Hotel Search engine - Will this change the Hotel...

Room Key, a new venture owned by six of the world’s leading hotel companies, today announced that it has launched Roomkey.com, an ...

posted 1 month ago

Craig D. 9 days ago • Edit • It is surprising in this day and age that with the release of this new booking site, that they do not seem to have created a specific app ... »
See all 25 comments »
Gianfranco P. Ronald C. Craig D.
Brad D.

Brad

Hello, I am the project manager at HoteloPro, a company that developed a hotel management web application. I am looking for a GDS / IDS...

posted 15 days ago

Emmanuel F. 4 days ago • Edit • Hi, you can have a look at availpro solutions ... »
See all 8 comments »
Eva V. Sapan A. Emmanuel F.
Ally D.

Ally

I'm in the last few days of collecting responses for the Hotel Social Media Monitor and would really welcome participation from members...

The 2012 Hotel Industry Social Media Survey – now in its second year - monitors the use of social media across the hotel industry and ...

Welcome to the second year of the Hotel Industry Social Media Monitor. This comprehensive survey aims to create an informed view of the implementation of social media in the hotel industry today. Our aim is to provide the...

posted 10 days ago

David C. 10 days ago • Edit • David likes this. »
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Justin S.

Justin

Small Independent Motel Group Looking to Utilize online booking sites

I am a part of a small Independent motel group that is looking to utilize a few online booking sites. We envision focusing on 3-4 main ...

posted 28 days ago

Justin S. 11 days ago • Edit • Thanks for your comments and advice. We are still in the research phase of all this and I really appreciate you all sharing your experiences ... »
See all 21 comments »
Dirk L. Emmanuel F. Justin S.
Karen J.

Karen

Looking for feedback on your changes to reservations scripting and protocol with new ADA requirements. What are you planning to do...

posted 12 days ago

Victor C. 11 days ago • Edit • This will be a very interesting implementation... ... »
See all 3 comments »
Erik M. Karen J. Victor C.
Kris G.

Kris

Do you know what is booking.com connectivity strategy ?

I am hearing recently, that booking.com are moving away from xml connectivity with channel managers. They have grown large enough, not ...

posted 1 month ago

Dirk L. 12 days ago • Edit • As a Channel Manager provider we have not seem any changes yet in the position of Booking.com. I believe that such strategy would create quiet ... »
See all 5 comments »
Soren Beck J. Kris G. Dirk L.
Michaela T.

Michaela

Does anyone know of any hospitality/leisure specific networking events/groups in Manchester, UK?

posted 13 days ago

Erik M. 12 days ago • Edit • Hi Michaela, ... »
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Erik M.

Manager's Choice

Shailesh P.

Yesterday Six of the Largest hotel companies announced the launch of RoomKey.com, a Hotel Search engine - Will this change the Hotel Distribution Landscape?

Shailesh P. See all »

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