End of the year, a good time to review copier industry salary surveys for 2009 and participate in 2010 surveys.

You’ve heard more and more about managed print services (MPS) throughout the past year. You understand the opportunities inherent in offering MPS as a service to your customers – both current and potential. You recognize the...

The first known seismograph was invented and constructed by Zhang Heng in 132 A.D. The similarities between Zhang Heng’s seismograph and today’s modern remote monitoring are remarkable. Each report an event after it occurs....

After five years of managed print services, one would imagine a standard set of MPS rules would rise out of the fog. And yet there is still debate over what exactly MPS stands for — not the acronym, but the vision and real...

Pages, toner, and ink volumes are declining. The impact can be seen in the financial statements of imaging companies such as HP, Ricoh, and Canon. This has Wall Street “writing off” companies that rely on these revenue streams...

World Expo 2012 Las Vegas serves the document printing industry aftermarket and associated...

Hewlett-Packard announced results for the first quarter of 2012, ended January 31. During the company's earnings call, Meg Whitman, HP's chief executive officer, said, "Frankly, it was a tough quarter." The OEM reported...

While reading Quocirca’s “Managed Print Services Come of Age: European Vendor Landscape, 2010,” one particular sentence jumped right out to me: “As the core components of MPS become more commoditized, it will be innovation and...

The Sky Shall Shatter the Heavens Into Stars It's coming. The numbers don't lie, they can't lie. And neither do the Stars. For decades, the 'Big Boys' commanded their destiny. And we, the willing participants, agreeing with and...

It was just in 2009, a mere three years ago - or actually, just under 36 months - when MpS started showing up in its current form. At conferences, show floors were jam-packed with MpS propositions, companies were "all in," and...

I know times are tough, but even an unemployed and starving wall street stock broker under federal indictment with a looming 3 year prison sentence and ten hungry kids to feed would not schedule an interview after reading this help wanted ad.

New State-of-the-Art Manufacturing Facility for Printersdirect Atlanta, GA - Printersdirect, a world leader in remanufacturing laser printers for the managed print services industry, recently completed a move into a new 40,000...

You've done a lot of the hard work. You've pitched a C-level executive, and she's on board. You've assured the IT department that your software is secure and that you will be servicing the devices so they don't have to. You've...

If MPS is not positioned to the client at a high level on the front end or focused on a discussion centered around potential outcomes for the client, the client may come to his or her own conclusions as to the value of MPS,...