The ITSM Practitioner Alliance

The ITSM Practitioner Alliance

About the The ITSM Practitioner Alliance Group

The ITSM Practitioner Alliance™ is the industry's first online value network of IT practitioners willing to share their practical experiences with individuals and... more »
The ITSM Practitioner Alliance™ is the industry's first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards.

All new members will receive a $100 coupon that can be applied towards any itSM Solutions® online training program.

Members who contribute content ( DITY newsletter, Whitepapers etc.) that is deemed valuable to the membership by the group manager will receive a $100 coupon that can be applied towards any itSM Solutions® online training program.

Members will have unlimited access to the following community resources:

- Do IT Yourself (DITY) Weekly Newsletters

- Ask the ITSM Expert Discussion Groups
- ITSM General Guidance
- ITIL Strategy Guidance
- ITIL Design Guidance
- ITIL Transition Guidance
- ITIL Operation Guidance
- ITIL Improvement Guidance (CSI)
- ITIL Operational Support & Analysis Guidance
- ITIL Release Control & Validation Guidance
- ITIL Service Offerings & Agreements Guidance
- ITIL Planning, Protection &Optimization
Guidance

- Ask the ITSM Training Expert Discussion Group
- ITIL Certification Guidance
- ITSM Workshop Guidance « less

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Most Popular Discussions

Rick L.

Rick

Distance learners rejoice! Harvard University and MIT jointly announced their new non-profit edX online learning initiative in Cambridge earlier today, which aims to both enhance on-campus teaching and make courses from both...

posted 29 days ago

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Eric K.

Eric

The Cost of Poor Quality and poor communication

Do you think it is worth to invest in quality and good communication ? see what could happen if you don't consider it is worth investing ...

posted 1 month ago

Maxime B. 28 days ago • Edit • Maxime likes this. »
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Rick L.
Rick L.

Rick

MIT and several other schools -- along with start-up Udacity -- have joined the open-education movement, which makes it easier for college students to access tech-related courses online. And it could revolutionize higher...

posted 1 month ago

Richard O. 1 month ago • Edit • Richard likes this. »
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David M.

David

What have you found to be the best way to introduce ITIL to an organization?

There are two different constituencies for this question: the internal employee and the external consultant (or similar 3rd party).

The ...

posted 1 month ago

David M. 1 month ago • Edit • Kevin, lessons learned from raising our daughters... don't try to persuade them that X is a good thing when they're convinced it's bad, just ... »
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Eric K.

Eric

Voice of the customer : Keynote speaker Robin Lawton

http://www.imtc3.com/ Call 941-907-0666 Voice of the Customer - Keynote Speaker on Voice of the Customer The voice of the customer (VOC) concepts used today can be traced to Yoji Akao's work with Toyota in the 1960's. His...

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Bill P. 1 month ago • Edit • Great discussion of outside in thinking »
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Rick L. Bill P.
Eric K.

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What do Customers Value (Robin Lawton)

International Management Technologies introduces presenter, Robin Lawton on the topic of "What Do Customers...

posted 1 month ago

Rick L. 1 month ago • Edit • great post »
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Girish G.

Girish

ITSM / ITIL Presentation to leadership team

I am asked to take a 2 hours overview session on ITIL / ITSM to Leadership team. Can somebody help me with some presenatation material.

posted 4 months ago

Eric K. 2 months ago • Edit • Eric likes this. »
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Girish G. Braun T.
Rick L.

Rick

Very interesting article and the beginning of how we need to become our own corporations

We’re moving from an economy that supported full-time employment and benefits to one where professionals have multiple jobs simultaneously.

posted 3 months ago

Marina S. 2 months ago • Edit • Marina likes this. »
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Rudi K.

Rudi

ITIL or MOF

Looking into the best approach for applying Life Cycle Management I reviewed both ITIL and MOF. MOF seems to be more Microsoft focussed ...

posted 4 months ago

Matthew S. 4 months ago • Edit • Don't forget there are other methodologies out there.....lean six sigma, CIM etc »
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James C.

James

BiSL

I've been looking at job possibilities which could benefit from my ITIL, v.3 Expert certification and I ran across the Business ...

posted 6 months ago

Julian W. 6 months ago • Edit • James, ... »
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Rick L.

Rick

ITIL® 2011 Update - Orientation Training

This low cost video training program provides students with an introduction to the changes that were made to the ITIL Library in July ...

posted 8 months ago

Puneet K. 8 months ago • Edit • Puneet likes this. »
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Rick L.

Rick

The ITSM Practitioner Alliance is now an open group

I am pleased to announce that, as the owner of this group, I have just switched us to an open discussion group. All future discussions ...

posted 10 months ago

Abhinav S. 9 months ago • Edit • Abhinav likes this. »
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Bharat A.
Girish G.

Girish

PASSED my second module “Service Design [SD] / Planning Protection & Optimization [PPO]

Today I PASSED my second module “Service Design [SD] / Planning Protection & Optimization [PPO]”. A step closer to my ITIL Expert ...

posted 9 months ago

R Krishna K. 9 months ago • Edit • Congrats Girish... »
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Phyllis D. R Krishna K.
Rick L.

Rick

ITIL expert Rick Lemieux discusses What ITIL Training & Exam Delivery Method is Right for You.

posted 10 months ago

Rick L. 10 months ago • Edit • @ Chris ... »
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About this Group

  • Created: April 4, 2009
  • Type: Professional Group
  • Members: 1,481
  • Subgroups: 12

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Rick L.

The ITSM Practitioner Alliance is now an open group

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