HIPAA myths get in the way of quality patient care.
As a patient or a relative of a patient in a hospital been told, "I can't tell you because HIPAA doesn't allow it"? Often times HIPAA does allow it but there is sometimes a fear on the part of what I would call "gatekeepers" (receptionists, staff at information desks, etc.) that they can't communicate anything about a patient. As an example, if the patient in the hospital has not opted out of the facility directory, there is no prohibition against telling the visiting friend or relative where the patient is in the hospital.
As a patient, I've also been told "you can't look at that because it's electronic" (that being my designated record set (DRS)). I was informed I needed to pay for a copy of my DRS but I could not request to view it which is in violation of my rights outlined in the HIPAA privacy rule. Training is very important and not only for compliance reasons.