As technology evolves, new possibilities arise for using 311 systems in more sophisticated, intelligent ways. Here are three trends 311 vendors see developing today and in the future. 1. Mobile Technologies and Social Media...

This week Microsoft has come forth with the first real public pre-release version of their next-generation operating system Windows 8, and you can download...

It seems true that what we think about defines what we are capable of...What is it that government employees think about, and how does that thinking shape their capabilities?

Federal CIO Steven VanRoekel said the new documents met three of five action items that agency technology managers developed last winter. OMB received buy-in not only from CIOs, but CFOs, CAOs and CHCOs before finalizing the...

From Bloomberg Businessweek

“Is it still correct to use ‘ Dear Sir or Madam’ in a cover letter?” a reader asked in an e-mail. “That isn’t such a great idea,” I wrote back. “No one uses ‘ Dear Sir or Madam’ anymore, unless they’re actually writing to a...

It's boom time for cybersecurity companies that specialize in going after Chinese hackers. The top competitors in the sector have been taking a nontraditional approach. Instead of focusing on protecting clients from malware, these firms are learning more about the attackers — and going after them.

Microsoft's bootable security scanner has emerged from beta and deserves a permanent place in your Windows bag of tricks

Dean Haddock has seen how highly skilled IT workers can be sidelined: He has witnessed more than one colleague develop deep skills in an IT specialty, only to be displaced -- in a flash -- when a new technology comes along.

Stretching along the peninsula southwest of San Francisco Bay, Silicon Valley is a breeding ground for high-tech startups. But in its early years, the area was nurtured by something relatively new: venture capital. A look at...

From Bloomberg Businessweek

According to the Grand Unified Theory of Business Development, Biz Dev is simply about pursuing opportunities for long-term growth from customers, markets, and relationships. Sounds simple enough, but has anyone ever set out to...

Gen. Keith B. Alexander, Commander, U.S. Cyber Command and Director, National Security Agency/Chief Central Security Service shares insights on...

The Pentagon has hired outside help to, among other tasks, train Defense Department cybersecurity professionals on using its networkwide threat-detector,...

LAS VEGAS — U.S. Federal CIO Steven VanRoekel announced the launch of a mobile road map for the federal government Wednesday, Jan. 11, at the Consumer Electronics Show. “We have a real opportunity to bring to bear mobile...

The iPad will have a higher resolution screen, an HD camera, the ability to connect to a faster mobile network and a faster processor.

The White House today launched a new website today devoted to government ethics practices, fulfilling the President's campaign promise to create...

Just two days after introducing the controversial Cybersecurity Act of 2012, Senate lawmakers on Thursday plan to hold a hearing on the...

When we hear that getting incentives right and letting the private sector lead or sharing more information will secure the nation, remember that...