ITSMF UK Discussion Group

ITSMF UK Discussion Group

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Carl

Good Morning chaps - I have a great document from Tony Oxley with regards how to design and transition a service ( all the way through to operations ). I am being lazy again I know but please can ...

IT Consultant|Managed Services Specialist|Business Practice Lead ONI

I get a view of other chaps Service Design Packages and then their process for transitions. I appreciate the nuances of different businesses but principle remains the same I.E I have an idea for a new Service I wish to drop onto our Service Catalogue. I will drop it into an SDP. Once I have fiscal support from the board this is how I will transition into the live Operate environment. Can interested in how other specialists manage this piece.

As always help most appreciated.

Carl.

  • Comment (22)
  • February 8, 2012
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Comments

  • Giselle

    Giselle H.

    Head of Quality Assurance and Governance at BT Global Services

    Hi,
    Very interested in the document from Tom Oxley are you able to share it?

  • Martin

    Martin C.

    Principal Consultant (ComplianceEdge) at Infosys

    Hi Carl, I'd also be very interested in receiving the document if you can share?

  • Chris L.

    Chris

    Chris L.

    MD at CJL-JORVIK Ltd

    Hi Carl, I'd be very interested in receiving the document also if you can share?

  • Richard

    Richard B.

    Head of Service Transition at Network Rail

    Yes would be great to review

  • Léon J.

    Léon

    Léon J.

    Acting Head of ICT at East Midlands Ambulance Service

    Same here if possible? Many thanks

  • Taff W.

    Taff

    Taff W.

    Service Delivery & Transition Manager at University Hospitals of Leicester NHS Trust

    Very interested in viewing it if possible

  • Myles B.

    Myles

    Myles B.

    MBCS CITP

    A copy for me would be good too... thank you

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