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Paul

First Line Manager Programmes - What do you do?

Business Improvement Project Specialist at Airbus

Afternoon all,

I have been given the task of researching and benchmarking first line manager programmes (primarily within the manufacturing environment but not limited to) to understand how we can develop and improve our own programme that we offer.

In particular I am looking towards programmes that involve a coaching/project in their "reality" element to the leader.

If anyone has any advice or is willing to do some sharing with myself then please don't hesitate to contact me and I look forward to your responses.......

Comments

  • Steve M.

    Steve

    Steve M.

    Helping LinkedIn Groups and Organizations perform

    Top Contributor

    Scroll down and look for the discussion on supervisor training. That should give you an idea of what supervisors need, and managers as well by extension.

    I think you will find that what most companies do as a minimum is the same. Where the differences occur is relative to organizational development plans, industry, and perhaps location. Far more variables than this, but you get the idea.

  • Paul O.

    Paul

    Paul O.

    Business Improvement Project Specialist at Airbus

    Thanks for the comment Steve, however I am trying to benchmark other organisations and the majority of the dicussions you suggested focus on individual content. IU am trying to look for company specific solutions to use as examples.

  • Steve M.

    Steve

    Steve M.

    Helping LinkedIn Groups and Organizations perform

    Top Contributor

    Paul: very vague what you are asking. Give us an example of what you hope to learn.

  • Paul O.

    Paul

    Paul O.

    Business Improvement Project Specialist at Airbus

    Steve, as a company we are looking to re-develop our first line managers programme and I have taken on the task of benchmarking other organisations in order to provide a report from which we can draw some of the best practices being applied.

    This is why I am looking for companies or contacts so that I can understand what they themselvs do within their environment - whether they have their own in-house training programme or outsource it to a third party training company for example.

    The previous information you have directed me to will be used in the next stage when it is time to develop a programme.

  • Steve M.

    Steve

    Steve M.

    Helping LinkedIn Groups and Organizations perform

    Top Contributor

    Still vague - specifically, what do you hope to learn:

    - how to select first line managers?
    - what training do they need or should have?
    - ?????

    Benchmarking what others are doing may give you some ideas, but they could be all wrong for YOUR company. I would suggest doing a front-end assessment of your entire company - indentifying gaps between what 'is' happening and what 'should be' happening. Addressing these gaps will also tell you the limitations of your present programs for management training.

    Management training should be general to cover all the normal bases, but specific enough to address the unique needs of your company. If my company, in your industry, has an excellent program for selecting and grooming new managers, it may not work at your company for a variety of reasons:

    - work environment - physical and otherwise
    - equipment may be totally different or out of date
    - pay may be lower or higher
    - there could be different location variables that make my program unique to the location and not yours
    - my leadership may be superior/inferior to your
    - many other variables

    This is the drawback of copying too much of what others are doing because they are successful. There may be pieces of the puzzle that are missing in your company that for a number of reasons, cannot be duplicated.

    Does that make what I'm asking more clear? I'm sure the membership of this group can assist, but not without first addressing what you hope to learn. You may learn quite a few great ideas, but you may also learn that nobody has an idea because they will not work for your company.

  • David M.

    David

    David M.

    Advisory Board Member, Pivot Leadership, LLC

    I agree with Steve. Benchmarking has a 'homogenizing' effect, and does not take into account company culture, business needs, current state, etc. You are building leaders for YOUR company, not for someone else's.
    That said, there are indeed some common areas, of course, e.g. leading teams, developing others, thinking strategically, etc.

  • Paul O.

    Paul

    Paul O.

    Business Improvement Project Specialist at Airbus

    I agree with the comments you've made Steve and David, however I think you're getting ahead of where I actually am in this process. Before I can generate ideas for the future I want to understand what is being done elsewhere.

    As I stated earlier I am trying to benchmark other companies with regards to their first line manager programmes, perhaps I wasn't specific enough about that so I will elaborate a litte; we used to have our first line manager programme for people taking up their first management position, namely shopfloor staff, but for all intentsive purposes this is now defunct. Now we are looking to re-develop ths programme but with a focus on a coaching programme rather than a classroom based programme. So what I am hoping to learn is what companies are offering in their own environments and how they deliver this training.

    I would like to be able to build up a network of contacts for companies who would be willing to share information about their training programmes, preferbaly manufacturing as that is the environment we are in however it would be naive of me to exlude other indistries as I'm sure there are plenty of good schemes out there.

    I hope I've been a little clearer in what I'm hoping to do?

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